Mir Nadir Ali
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager - Commercial Applications
Menarini Stemline
02.2024 - Current
- Functioning as primary point of contact for Veeva CRM/Vault North America implementation
- Assessed needs and proactively conceived technology solutions on behalf of commercial, ensuring alignment with internal and external partners.
- Conducted in-person Veeva trainings for field users
- Conducted periodic (weekly, quarterly & annual) processes such as alignments, targeting, call plan, salesforce sizing changes, Surveys, Veeva Suggestions, reporting and any/all Quality Assurance associated with those.
- Developed and configured Veeva applications (CRM, Vault Promomats and Medcomm, Link) and the Salesforce.com platform throughout the entire development lifecycle to provide the best solution.
- Developed, maintained and supported the Salesforce or Veeva applications as well as all associated documentation
- Implemented custom voucher functionality leveraging Veeva approved emails, SOAP Web Service calls, Apex classes and Triggers
CRM Consultant
Avira
08.2023 - 01.2024
- Managed multiple Veeva CRM implementations.
- Custom reporting on proprietary BI tool: Evidence 360.
- Configured and deployed Veeva CRM affiliation.
- Acted as intermediary between clients, technical teams and business.
- Handled end-to-end ALM (Application Lifecycle Management) process.
Veeva Consultant
Exelixis
09.2022 - 07.2023
- Involved in Veeva CRM implementation, configuration, data migration, post-deployment and hyper care activities
- Coordinated cross-platform quarterly and yearly data load (CTT, ZTT, roster, IC exception) Veeva Align-CRM-MDM activities.
- Accountable for providing support to key user groups, business functional operations, data management and change management.
- Experience in Sprint planning, backlog grooming, user story creation (creating acceptance criteria and assigning story points), task creation and maintaining multiple Jira board.
Veeva Technical Architect/ Business Analyst
Amplity Health
04.2022 - 08.2022
- Support Veeva CRM implementation and other salesforce apps
- Data load and configuration changes.
CRM Architect/ Business Analyst
IQVIA
06.2021 - 03.2022
- Led deployment and release activities and planned & executed UAT sessions.
- Managed Health Science app OCE Personal.
- Prepared BRD, URD and other documentations (config spec, functional spec etc) and worked with offshore to implement solutions.
- Possess strong communication and people skills to deal with various stakeholders and teams.
- Worked on new requirement gathering sessions for the Veeva CRM implementations.
Veeva Administration
Gilead Sciences/ Rezy 360
06.2016 - 01.2021
- Manage 1000+ Veeva CRM user accounts from different franchises including Medical Affair, Oncology, Inflammation, Hepatitis, Cystic Fibrosis etc. in Gilead's implementation of Veeva CRM: a Salesforce based CRM for Health Sciences industry.
- Performed configuration activities: Creating and maintaining Users, Roles, Profiles, Permission Set, Public Groups and Queues.
- Written Apex Classes, Custom Controllers and Apex Triggers in the application for various Business/functional requirements.
- Activities include group and product assignment, Call management, profiles, role and territory management.
- Involved in quarterly development-deployment activities, maintenance and testing of proprietary and third party vendor programs (both salesforce and non-salesforce) for tracking sales data, employee-department management, and sales-coaching management.
- Responsible for Routine and Ad-hoc ETL activities using SOQL queries in Salesforce Data loader and Workbench.
Technical Lead
iCode inc
02.2016 - 05.2016
- Responsible for maintaining/updating Salesforce CRM implementation
- Involved in initial phases requirement gathering and development of the custom Salesforce Org
- Recommended new Custom Objects, Workflows and Validation rules after 2 months test run
- Developed SFDC Customized Reports, Dashboards and Processes to monitor data quality and integrity.
Salesforce Intern
V-Soft
09.2015 - 01.2016
- Implemented security and sharing rules at Object, Field, and Record level for different Users at different levels.
- Designed custom objects, custom fields, pick lists, role based page layouts, workflow alerts and validation rules
- Created Custom Controllers to make external web service callouts, validate and insert data
- Created and exposed Apex classes as RESTful Web service using APEX REST endpoint.
Education
Master of Science - Information Technology & Management
The University of Texas at Dallas
Bachelor of Engineering - Computer Engineering
University of Mumbai
Skills
- Veeva CRM
- OCE Personal
- Salesforcecom
- Jira
- Aha!
- Smartsheets
- C
- Java
- Apex
- JavaScript
- HTML
- XML
- CSS
- SQL
- SOAP
- REST
- JSON
- MS Access
- Oracle 9i
- Oracle 10G
- DB2
- Teradata
- SQL Server 2005
- SQL Server 2008
- SQL Server R2
- SQL Server 2010
- SQL Server 2012
- MySQL
- Veeva Vault Promomats
- Med Comms
- Align
Certification
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform Developer
Timeline
Manager - Commercial Applications
Menarini Stemline
02.2024 - Current
CRM Consultant
Avira
08.2023 - 01.2024
Veeva Consultant
Exelixis
09.2022 - 07.2023
Veeva Technical Architect/ Business Analyst
Amplity Health
04.2022 - 08.2022
CRM Architect/ Business Analyst
IQVIA
06.2021 - 03.2022
Veeva Administration
Gilead Sciences/ Rezy 360
06.2016 - 01.2021
Technical Lead
iCode inc
02.2016 - 05.2016
Salesforce Intern
V-Soft
09.2015 - 01.2016
Master of Science - Information Technology & Management
The University of Texas at Dallas
Bachelor of Engineering - Computer Engineering
University of Mumbai