Mira Azemi
Cranberry Township,PA
Summary
Dynamic Beauty Advisor with a proven track record at Ulta Beauty, excelling in customer engagement and upselling strategies. Leveraged strong organizational skills to enhance client satisfaction and boost sales revenue. Adept at building lasting relationships, I consistently provided tailored consultations that improved customer confidence and product knowledge.
Overview
1
1
year of professional experience
Work History
Beauty Advisor
Ulta Beauty
Cranberry Township, PA
10.2025 - Current
- Provided personalized beauty consultations to enhance customer shopping experiences.
- Assisted in product selection based on individual skin types and preferences.
- Maintained up-to-date knowledge of beauty trends and product offerings.
- Demonstrated application techniques for makeup and skincare products to customers.
- Managed inventory levels, ensuring availability of popular products on the sales floor.
- Collaborated with team members to create an inviting and engaging store environment.
- Trained new staff on customer service standards and product knowledge protocols.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Developed comprehensive knowledge of various beauty brand’s offerings, enabling accurate suggestions based on specific requirements or preferences.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Hostess
Luciano’s Italian Brick Oven
Mars, PA
05.2025 - 10.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Assisted in coordinating dining room flow during peak hours to enhance guest experience.
- Provided menu information and recommendations to guests, enhancing their dining choices.
- Collaborated with kitchen staff to communicate guest preferences and special requests effectively.
- Trained new host staff on procedures and customer service standards for consistent performance.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Hostess
Speers Steakhouse
Mars, PA
08.2024 - 05.2025
- Resolved guest concerns swiftly, ensuring satisfaction and encouraging repeat visits.
- Maintained cleanliness and organization of hosting area, contributing to overall restaurant ambiance.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Delivered pick-up and curbside orders to guests.
- Promoted business loyalty by fostering positive customer relationships.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Advised customers about special offerings and menu items to help drive sales.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Took initial drink orders and relayed information to wait or bar staff.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for Speers Steakhouse with social relevancy and intentionality.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Assisted in coordinating dining room flow during peak hours to enhance guest experience.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Provided menu information and recommendations to guests, enhancing their dining choices.
Education
No Degree -
Seneca Valley Senior High School
Harmony, PASkills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Upselling strategies
- Sales expertise
- Retail experience
- Client relationship building
- Customer consultation
Timeline
Beauty Advisor
Ulta Beauty
10.2025 - Current
Hostess
Luciano’s Italian Brick Oven
05.2025 - 10.2025
Hostess
Speers Steakhouse
08.2024 - 05.2025
No Degree -
Seneca Valley Senior High School