Driven Customer Support Representative with over [Number] years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.
Certified Peer Educator, April 2022-Present, NASPA – Student Affairs Administrators in Higher Education, Washington, DC, Completed a 12-hour virtual Certified Peer Educator Training to further education for leadership development, listening skills, communication, program development, marketing, bystander intervention skills, ethics and decision making. Utilized training and skills in a Public Health setting by creating, evaluating, and presenting a college sexual violence educational program for a class at West Virginia University. Gained knowledge on how to become a peer advocate by attending events which promoted awareness on advocating, educating, listening, and providing resources to victims of abuse in diverse communities.