Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer And Service Experience
Advocacy Experience
Timeline
Generic

Mira McNary

Hookstown,PA

Summary

Driven Customer Support Representative with over [Number] years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Friend of CASA

CASA for Kids of Monongalia and Preston Counties
02.2022
  • Collaborated with CASA for kids at the 2022 CASA Day at the Capital to publicly highlight impacts of advocacy and court-appointed volunteers for abused, neglected, and exploited children in local communities
  • Arranged tables designed to educate, raise awareness, and invite new volunteers which resulted in increase of interested volunteers and engagement with local legislators
  • Established set goals and outreach plan in meeting with fellow advocate Delegate Danielle Walker, supervisor, interns, and court appointed volunteers.

Community Volunteer

Diane Cleaners Annual Coat Drive (West Hills Food Pantry)
11.2021
  • Organized, cleaned, and prepared used coats offered by community members that assisted over 500 coats being distributed to families and individuals in need.

Catering Server

3 Rivers Events
06.2022 - Current
  • Collaborated with managers, servers, kitchen staff, event planners, and guests to ensure high quality service and optimal workflow
  • Adapted to different catering event locations by following rules and policies defined by management
  • Experienced serving events with over 500 guests which required critical thinking skills to create an equipped performance
  • Inspected dining and event areas to maintain cleanliness, accurate setup, and cleanup.

Certified Peer Educator

NASPA – Student Affairs Administrators in Higher Education
04.2022 - Current
  • Completed a 12-hour virtual Certified Peer Educator Training to further education for leadership development, listening skills, communication, program development, marketing, bystander intervention skills, ethics and decision making
  • Utilized training and skills in a Public Health setting by creating, evaluating, and presenting a college sexual violence educational program for a class at West Virginia University
  • Gained knowledge on how to become a peer advocate by attending events which promoted awareness on advocating, educating, listening, and providing resources to victims of abuse in diverse communities.

Community Outreach

Depression and Bipolar Support Alliance (DBSA)
08.2021 - 12.2021
  • Assisted with contacting local school counseling centers to initiate partnership with DBSA WV
  • Educated on resources and information about peer support groups utilized through effective communication
  • Directed potential partners to supervisor which resulted in increased awareness of the organization.

Dry Cleaning Attendant

Diane Cleaners
07.2021 - 12.2021
  • Inspected customer clothing items based on name, type of fabric, color, stains, items that require special treatment, and date to be picked up
  • Managed bagging system for multiple orders at a time which ensured protection of clothing items
  • Operated computer system to accurately to account for each order once ready for pick up
  • Utilizing safety protocols when operating around dangerous equipment to uphold safety of staff members.

Education

Bachelor of Integrated Studies -

West Virginia University
Morgantown, WV

Skills

  • Effective Communication
  • Time Management
  • Organization
  • Hard Work Ethic
  • Critical Thinking
  • Problem Solving
  • Adaptable
  • Empathetic
  • Passionate
  • Team Player
  • Customer Service Excellence
  • Performance Tracking

Certification

Certified Peer Educator, April 2022-Present, NASPA – Student Affairs Administrators in Higher Education, Washington, DC, Completed a 12-hour virtual Certified Peer Educator Training to further education for leadership development, listening skills, communication, program development, marketing, bystander intervention skills, ethics and decision making. Utilized training and skills in a Public Health setting by creating, evaluating, and presenting a college sexual violence educational program for a class at West Virginia University. Gained knowledge on how to become a peer advocate by attending events which promoted awareness on advocating, educating, listening, and providing resources to victims of abuse in diverse communities.

Volunteer And Service Experience

  • Diane Cleaners Annual Coat Drive (West Hills Food Pantry), November 2021, Moon Twp, PA, Organized, cleaned, and prepared used coats offered by community members that assisted over 500 coats being distributed to families and individuals in need.
  • Depression and Bipolar Support Alliance (DBSA), August 2021-December 2021, Morgantown, WV, Assisted with contacting local school counseling centers to initiate partnership with DBSA WV. Educated on resources and information about peer support groups utilized through effective communication. Directed potential partners to supervisor which resulted in increased awareness of the organization.

Advocacy Experience

Friend of CASA, February 2022, Morgantown, WV, Collaborated with CASA for kids at the 2022 CASA Day at the Capital to publicly highlight impacts of advocacy and court-appointed volunteers for abused, neglected, and exploited children in local communities. Arranged tables designed to educate, raise awareness, and invite new volunteers which resulted in increase of interested volunteers and engagement with local legislators. Established set goals and outreach plan in meeting with fellow advocate Delegate Danielle Walker, supervisor, interns, and court appointed volunteers.

Timeline

Catering Server

3 Rivers Events
06.2022 - Current

Certified Peer Educator

NASPA – Student Affairs Administrators in Higher Education
04.2022 - Current

Friend of CASA

CASA for Kids of Monongalia and Preston Counties
02.2022

Community Volunteer

Diane Cleaners Annual Coat Drive (West Hills Food Pantry)
11.2021

Community Outreach

Depression and Bipolar Support Alliance (DBSA)
08.2021 - 12.2021

Dry Cleaning Attendant

Diane Cleaners
07.2021 - 12.2021

Bachelor of Integrated Studies -

West Virginia University
Mira McNary