Summary
Overview
Work History
Education
Skills
Software
References
Timeline
Generic

Mirabella Acchione

211 Hazard St. Solvay,NY

Summary

Diligent financial professional that is dedicated to continuous improvement and exceeding expectations. Well organized, proactive, and eager to contribute immediate value through an exceptional work ethic and strong knowledge of the financial industry.


Overview

12
12
years of professional experience

Work History

Assistant Branch Manager

Solvay Bank
01.2021 - Current
  • Deliver excellent customer service, education, guidance and respect to all customers and co-workers.
  • Supervise all branch client services, sales related and operational activity, including the use of client contact software.
  • Promote and sell a full range of banking products and services.
  • Achieve individual sales goals as well as coach branch staff.
  • Conduct sales calls on existing clients and prospects.
  • Assist in training and development, along with employee evaluations.
  • Prepare monthly audits to ensure the branch is in compliance with laws and regulations.
  • Handle loan inquiries, prepare loan documents, and conduct loan closings.
  • Open accounts, provide product solutions to customers, and assist with all platform needs.
  • Arrange work schedules monthly for the team to guarantee efficient functioning of the branch.
  • Adhere to all policies, procedures, and federal regulations.
  • Proficient in banking software and microsoft office.

Banking Solutions Representative

Solvay Bank
08.2020 - 01.2021
  • Responsible for providing high quality customer service.
  • Addressing customer needs and resolving concerns on both the teller and platform line.
  • Explaining available products and services to our customers.
  • Gathering customer information to process new and existing accounts.
  • Ability to multi-task and follow up with clients in a timely manner.
  • Support the achievement of our retail sales goals.
  • Advise customers on financial services.
  • Having excellent communication skills.

Wegmans Food Markets. Inc., Fairmount, NY & Dewitt, NY<br />

Olde World Cheese Team Leader 
08.2012 - 08.2020
  • Manage performance and develop employees; provide resources, training, feedback, and development opportunities.
  • Oversee all Cheese operations, including sales, contribution, diversity, development, and retention; share company vision and meet goals; delegate tasks and supervise team to maximize efficiency.
  • Assist customers and work hands-on with employees, instill a passion and ensure they have the resources and knowledge to provide incredible service and the highest quality products to our customers.
  • Created excitement and educated others about new programs and products to drive sales.
  • Lead by example and created a fair, empowering, and safe work environment; maintain & encourage two-way communication.
  • Merchandised department and created displays visually appealing and inviting.

Education

Weedsport Junior / Senior High School

Onondaga Community College

SUNY Empire State College

Skills

    Financial software

    Audit preparation

    Banking

    Sales

    Operations

    Customer Service

    Training and Development

Software

Microsoft Office

Business Processor Manager (BPM)

Integrated Teller

Client Service Manager (CSM)

Credit Quest

References

Christine Dempsey 

315-406-0002

cdempsey@solvaybank.com


Eliza Samchisen

315-403-5237

esamchisen@solvaybank.com


Lynn Baker 

315-246-9194

bakerwablcb@gmail.com

Timeline

Assistant Branch Manager

Solvay Bank
01.2021 - Current

Banking Solutions Representative

Solvay Bank
08.2020 - 01.2021

Wegmans Food Markets. Inc., Fairmount, NY & Dewitt, NY<br />

Olde World Cheese Team Leader 
08.2012 - 08.2020

Weedsport Junior / Senior High School

Onondaga Community College

SUNY Empire State College

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Mirabella Acchione