Miracle Brooks
Philadelphia,PA
Summary
Resourceful Human Resources Manager with a strong background in employee relations and business management, demonstrating exceptional communication and problem-solving skills. Proven ability to adapt quickly to unforeseen circumstances while effectively managing diverse HR functions. Recognized for cultivating trusting relationships within organizations to align HR strategies with business objectives.
Overview
5
5
years of professional experience
Work History
Business Manager
Miracle Hands Next Level
Philadelphia, PA
03.2023 - Current
- Developed and implemented policies and procedures to improve operational efficiency.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Designed strategies for improving the quality of services provided by the organization.
- Recommended process improvements that would reduce costs while increasing productivity.
- Collaborated with other departments within the organization to coordinate project efforts.
- Prepared monthly financial statements for review by executive leadership team.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Reviewed timecards at month end to ensure accuracy before approving payment.
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Developed and implemented policies and procedures to ensure safety and quality of care for children.
- Interviewed potential employees and conducted background checks prior to hiring.
- Established relationships with parents through regular communication about their children's progress at the daycare center.
- Ordered supplies necessary for daily operations of the daycare center from approved vendors.
- Facilitated team meetings with staff members to review policies and procedures, discuss issues or concerns, provide training updates.
- Hired, mentored and monitored qualified childcare staff.
Financial Manager
Equipped Future Leaders Learning Academy
Philadelphia, PA
05.2020 - 01.2023
- Prepared monthly, quarterly, and annual reports to ensure compliance with regulatory bodies.
- Conducted analyses on cash flow projections in order to optimize liquidity management strategies.
- Collaborated with auditors during periodic reviews of corporate accounts and records.
- Reported payroll utilizing ADP; administered employee benefits, including SEPP IRA, insurance and vacation.
- Developed and implemented accounting, financial and operational systems.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Ensured compliance with federal, state and local employment laws.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Reported on workplace health and safety compliance to superiors.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Prepared monthly reports on payroll costs for management review.
- Verified employee hours worked against timesheets provided by supervisors.
- Resolved discrepancies between payroll records and employee inquiries.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
- Managed payroll for employees at different locations.
Education
Bachelor of Science - Human Resources
University of Phoenix
Tempe, AZ08-2025
Skills
- Team building and leadership
- Marketing management
- Documentation proficiency
- Verbal and written communication
- Risk assessment and management
- Budget administration
- Decision-making
- Policy implementation
- Strategic planning
- Staff training
- Human resources management
- Business administration
- Customer service
- Operations management
- Financial management
- Financial administration
- Recruiting and hiring
- Employee management
- Data collection
- Logistics management
- New employee processing
- Payroll policies and procedures
- ADP
- Time sheet review
- Payroll reviews
- Payroll processing
- Proficient in Microsoft
- Accounts payable
- Payroll administration
- Tax compliance
- Payroll auditing
- Payroll administration experience
Accomplishments
Future Business Leaders of America (FBLA) Officer
Timeline
Business Manager
Miracle Hands Next Level
03.2023 - Current
Financial Manager
Equipped Future Leaders Learning Academy
05.2020 - 01.2023
Bachelor of Science - Human Resources
University of Phoenix