Miracle Harvey
Clinton,WA
Summary
Hardworking and reliable employee with extensive background in a variety of areas including maintaining accounts and relationships at a banking level, assisting customers with grocery transactions, serving and meticulously cleaning while providing excellent customer service. I am Highly organized, proactive and punctual. Works well within team settings. A strong communicator and team player, eager to learn new processes to support overall organizational success. Demonstrates a positive attitude and detail-oriented approach, ensuring high-quality service and compliance with financial regulations.
Overview
5
5
years of professional experience
Work History
Personal Banker
Wells Fargo Bank, N.A.
Freeland, WA
11.2022 - 08.2024
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Promoted financial products by maintaining excellent service offering knowledge.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
Cashier
Payless Foods
Freeland, WA
10.2020 - 11.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained the store as a courtesy clerk by cleaning bathrooms, sweeping and vacuuming front and back of store, and cleaning accidental messes.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
Ice Cream Server
Sprinklez Ice Cream Parlor
Langley, WA
04.2020 - 09.2020
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Removed trash, debris and other waste materials from premises.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Server
Unless Bay Coffee Co.
Langley, WA
10.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Improved restaurant cleanliness by thoroughly sweeping, mopping, and vacuuming floors daily.
- Promoted health code compliance with diligent cleaning of restrooms for optimal hygiene standards.
Education
High School Diploma -
South Whidbey High School
Langley, WA06.2021
Skills
- Relationship Building
- Customer Service
- Customer Satisfaction
- Cash Handling
- Account Maintenance
- Cash Register Operations
- ID Verification
- Employee Training
- Inventory Stocking
- Detail-Oriented
- Problem Solving
- Honest and Ethical
- Positive Attitude
- Efficient Cleaning Techniques
- Restroom Sanitation
- Sweeping and Mopping
- Cleaning and Sanitizing
Timeline
Personal Banker
Wells Fargo Bank, N.A.
11.2022 - 08.2024
Cashier
Payless Foods
10.2020 - 11.2022
Ice Cream Server
Sprinklez Ice Cream Parlor
04.2020 - 09.2020
Server
Unless Bay Coffee Co.
10.2019 - 02.2020
High School Diploma -
South Whidbey High School