Miracle Howard- Tilmon
Los Angeles,CA
Summary
Caring Social Worker skilled in quickly building trust and rapport with diverse clients. Expertise in case management and diagnosis management. Committed to providing high-quality, cost-effective care for patients and families.
Overview
9
9
years of professional experience
Work History
Human Services Aide
Los Angeles County Department Of Children And Family Service
Los Angeles, CA
03.2023 - Current
- Conducted home visits to assess client's living conditions and safety.
- Monitors children and families under structured circumstances by following departmental policies and procedures to ensure child safety, including defusing high-stress situations or terminating visits.
- Assisted with the development of resources for clients in order to help them achieve their goals.
- Maintained accurate records of all client interactions and progress towards goals.
- Monitored compliance with court orders related to child custody arrangements, or personal protection orders.
- Counseled individuals on a variety of topics such as stress management, parenting techniques, communication skills.
Unit Clerk
Los Angeles County Department of Health Services
Los Angeles, CA
09.2015 - 03.2023
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Scheduled meetings, appointments, and travel arrangements for staff members.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Organized and maintained filing systems for confidential documents.
- Checks documents for completeness, accuracy, and compliance with legal and other requirements.
- Searched records and files for data where judgment and discrimination are required in selecting or abstracting material.
Education
Bachelor of Science - Correctional Support Services
University of Phoenix
Tempe, AZ08-2022
Skills
- Problem-Solving
- Behavioral Health
- Youth Mentoring
- Trauma-informed care
- Problem-solving abilities
- Case Documentation
- Active Listening
Timeline
Human Services Aide
Los Angeles County Department Of Children And Family Service
03.2023 - Current
Unit Clerk
Los Angeles County Department of Health Services
09.2015 - 03.2023
Bachelor of Science - Correctional Support Services
University of Phoenix
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