Summary
Overview
Work History
Education
Skills
Timeline
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Miracle Jones

Charlotte,NC

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5
5
years of professional experience

Work History

Cashier

Food Lion
02.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Caregiver

Sharon Towers
01.2020 - 10.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Shift Leader

Hardee's Restaurant
04.2019 - 01.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.

Education

High School Diploma -

Garinger High School
Charlotte, NC
08.2021

Skills

  • Returns Processing
  • Drawer Balancing
  • Product Restocking
  • ID Verification
  • Customer Service
  • Product Recommendations
  • Issue Resolution
  • Sales Expertise
  • Staff Training
  • Staff Mentoring
  • Loss Prevention
  • Complex Problem-Solving

Timeline

Cashier

Food Lion
02.2023 - Current

Caregiver

Sharon Towers
01.2020 - 10.2021

Shift Leader

Hardee's Restaurant
04.2019 - 01.2020

High School Diploma -

Garinger High School

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Miracle Jones