Miracle Muhammad
Calumet City
Summary
Dynamic and dedicated licensed cosmetologist with exceptional social skills and a proven track record of enhancing client satisfaction at Self Employed. Expert in customer consultation and product knowledge, consistently delivering high-quality service and fostering client loyalty through active listening and effective decision-making. Committed to maintaining a hygienic environment and ensuring an outstanding client experience.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
3
3
years of professional experience
Work History
Cosmetologist
Self Employed
05.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Server
Wandas Soul Food Catering
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Petes Produce
06.2022 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Licensed - Cosmetology
Lavish Cosmetology School
Calumet City01-2025
High School Diploma -
Thornton Fractional North High School
Calumet City06-2024
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Customer consultation
- Product knowledge
- Client education
- Decision-making
Timeline
Cosmetologist
Self Employed
05.2024 - Current
Server
Wandas Soul Food Catering
05.2023 - Current
Cashier
Petes Produce
06.2022 - 02.2025
Licensed - Cosmetology
Lavish Cosmetology School
High School Diploma -
Thornton Fractional North High School
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