Miracle Tillman
Roseville,MI
Summary
Professional shopper prepared for fast-paced environments, excelling in finding and delivering high-quality products. Known for reliability and adaptability, thriving in team settings and achieving customer satisfaction. Resourceful in navigating changing needs and maintaining strong organization and communication skills.
Overview
6
6
years of professional experience
Work History
Shipt Shopper
Shipt
09.2024 - Current
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
- Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
Hairstylist
Grippedby Mir
01.2020 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Team Lead
Dakota
04.2021 - 06.2023
- Worked with a team with over 40 people from different industries
- Worked hard to make sure my team was on pace and moving in the right direction
- Document and reported on all damaged product using appropriate paperwork and procedures
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Retail Sales Associate
Footlocker
04.2019 - 12.2022
- Company Overview: Retail Sales Associate
- Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates
- Retail Sales Associate
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Clintondale High School
Detroit, MI06.2021
Skills
- Efficient multitasking
- Reliability and punctuality
- Strong Organization
- Food safety awareness
- Professional Appearance
- Customer Service
- Planning and Organization
- Decision-Making
- Heavy Lifting
- Relationship Building
- Customer Relations
- Prioritizing Orders
- Online ordering familiarity
- Flexible Schedule
- Accurate money handling
- Product Knowledge
Timeline
Shipt Shopper
Shipt
09.2024 - Current
Team Lead
Dakota
04.2021 - 06.2023
Hairstylist
Grippedby Mir
01.2020 - Current
Retail Sales Associate
Footlocker
04.2019 - 12.2022
High School Diploma -
Clintondale High School
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