Miracle Whiteside
Jacksonville
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
3
3
years of professional experience
Work History
Shift Manager
Papa Johns
09.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
Education
No Degree -
Sandalwood High Schoo;l
Jacksonville, FLSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Punctual and reliable
- Quality assurance
- Delegating work
- Handling customer complaints
- Shift checklists
- Shift leadership
Accomplishments
- Supervised team of 10 staff members.
Timeline
Shift Manager
Papa Johns
09.2021 - Current
No Degree -
Sandalwood High Schoo;l
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