MIRALDY LOPEZ
Chick-fil-A
Kansas City,KS
2
Languages
1
Certification
4
years of professional experience
Compassionate and detail-oriented Certified Nursing Assistant (CNA) with strong patient-care training and four years of customer service and leadership experience at Chick-fil-A. Currently completing phlebotomy training with American Heart Association BLS/CPR certification. Recognized for professionalism, empathy, teamwork, communication, and attention to detail.
Work History
CHICK-FIL-A TEAM LEAD
3 Years 11 Months- Delivered exceptional customer service while maintaining a professional and welcoming environment.
- Resolved customer concerns professionally and efficiently.
- Communicated effectively with customers, coworkers, and leadership.
- Trained new team members and supported teamwork and daily operations in a fast-paced environment.
- Maintained quality, safety, and food-safety standards while managing multiple priorities.
- Worked effectively under pressure while maintaining a positive and respectful attitude.
- Demonstrated reliability, adaptability, teamwork, and strong attention to detail.
Education
High School Diploma
- [4.075] GPA
- Ranked in Top 6 of 219.
CERTIFIED NURSING ASSISTANT (CNA)
PHLEBOTOMIST, EXPECTED COMPLETITION AUGUST 24TH
BLS/CPR
Skills
Food Safety
Customer Engagement
Operational Efficiency
Quality Control
Team Coordination
Safety Standards
Record Keeping
Inventory Management
Process Improvement
Conflict Resolution
Communication
Teamwork
Time Management
Customer Service
Certification
Certified Nursing Assistant (CNA)
Kansas College of Nursing — Certified
Program completed July 23, 2026
BLS/CPR
American Heart Association
Phlebotomy
Johnson County Community College — Expected completion August 24, 2026
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
CHICK-FIL-A TEAM LEAD
Chick-fil-A
09.2022 - CurrentRead More
JC HARMON HIGH SCHOOL
High School Diploma
Read More
KANSAS COLLEGE OF NURSING
CERTIFIED NURSING ASSISTANT (CNA)
Read More
JOHSON COUNTY COMMUNITY COLLEGE CED
PHLEBOTOMIST, EXPECTED COMPLETITION AUGUST 24TH
Read More
AMERICAN HEART ASSOCIATION
BLS/CPR
Read More
ADDITIONAL QUALIFICATIONS
- Bilingual: English & Spanish
- Patient-centered and compassionate approach
- Strong interpersonal and communication skills
- Able to work effectively in fast-paced healthcare environments
- Strong teamwork and leadership abilities
- Committed to patient safety, dignity, and quality care