Summary
Overview
Work History
Education
Skills
cooking, reading, and travelling
Timeline
SalesAssociate

MIRALUZ GALVEZ

Fort Lauderdale,FL

Summary

Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Strong attention to detail, support professional with positive and friendly demeanor. Effective communication skills and solid history of tackling diverse and challenging requirements.

Overview

11
11
years of professional experience

Work History

Support Specialist

Cross Country Nurses
09.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Able to work collaboratively with recruiters and nurses averaging 60 a day to ensure that administrative tasks are completed accurately and on time.
  • Support in various administrative and clerical tasks. Proficient in handling common computer applications.
  • Updated account information to maintain and managed Professional records.
  • Multitasked to handle diverse Professional needs in high-volume setting, prioritizing tasks to keep up with challenging deadlines.

Casino Floor Supervisor

Seminole Classic Casino Of Hollywood
12.2019 - Current
  • Contacted security department to discuss potential or confirmed illegal activities and cheating
  • Oversaw area games to maintain security and compliance.
  • Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.

Sales Associate

Waffle House
10.2012 - Current
  • Presented professional image consistent with company's brand values.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Drove store revenue by offering customers accessories and related purchases to complete selections

Server

Hyatt Pier 66
05.2013 - 12.2019
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Practical Nursing - Nursing

Sheridan Technical College
Hollywood, FL
04.2011

Associate of Science - Nursing

Broward College
Fort Lauderdale, FL
04.2010

Skills

  • Organizational Skills
  • Time Management

cooking, reading, and travelling

I am an eclectic cook, love to learn new dishes and at times make my own style. Love to read different types and travel to new places. 

Timeline

Support Specialist

Cross Country Nurses
09.2022 - Current

Casino Floor Supervisor

Seminole Classic Casino Of Hollywood
12.2019 - Current

Server

Hyatt Pier 66
05.2013 - 12.2019

Sales Associate

Waffle House
10.2012 - Current

Practical Nursing - Nursing

Sheridan Technical College

Associate of Science - Nursing

Broward College

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MIRALUZ GALVEZ