Miranda Avakian Fletcher
Cumming,GA
Summary
Recent graduate doctor in dental medicine committed to providing compassionate patient care. Strong interpersonal skills establish trust with patients, earning respect and achieving a high case-acceptance rate. Prideful in educating patients about oral health, empowering them to make informed decisions. Excels as a team player, collaborating seamlessly with all members of the office staff, from clinical professionals to administrators.
Overview
9
9
years of professional experience
Work History
General Dentist
Main Street Dentistry
07.2024 - Current
- Educated patients on proper oral hygiene practices, leading to improved overall oral health.
- Performed various dental procedures for a diverse clientele, including fillings, extractions, root canals, and crown placements.
- Effectively managed challenging behavior from pediatric patients utilizing age-appropriate techniques creating positive experiences fostering future visits without fear or anxiety.
- Developed long-lasting relationships with patients by providing compassionate care and addressing concerns promptly.
Insurance Coordinator
Dentfirst Dental Care P.C.
07.2018 - 04.2020
- Prepare and process dental claims with required documents in order to bill insurance companies effectively and in a timely manner
- Process insurance payments and troubleshoot any issues related to these payments
- Organize, audit and adjust patient accounts for billing purposes
- Responsible for processing insurance and personal payments to maintain at least a ninety percent office collection rate
- Coordinate with insurance companies to obtain up-to-date fee schedules to provide accurate coverage estimates for specific dental procedures
Dental Treatment Coordinator
Dentfirst Dental Care P.C.
09.2016 - 07.2018
- Effectively communicated and explained dental procedures in order to increase patient compliance with recommended treatment plans
- Researched insurance policies and their guidelines to confirm procedures to be paid by the patient's insurance company
- Coordinated with patients and their dental insurance companies to pre-authorize necessary procedures
- Maintained doctors' schedules to ensure patients remain in accordance with their treatment plans
Sterilization Technician
Pediatric Dentistry of Chattanooga
04.2016 - 08.2016
- Maintained dental equipment, instruments, and operating areas in strict adherence with disinfection and sterilization protocols set by OSHA
- Took inventory and restocked supplies, instruments and medications in operating areas
- Prepared and arranged operating areas with necessary instruments, medications, and other required materials for scheduled procedures
Education
Doctor of Dental Medicine -
The Dental College of Georgia
Augusta, GA05.2024
Bachelor of Science - Biology
The University of Tennessee - Chattanooga
Chattanooga, TN05.2016
Skills
- Patient Engagement
- Case Acceptance
- Esthetic Composite Restorations
- Crowns
- Fixed Partial Dentures
- Extractions
- Root Canals
- Implant Restorations
- Removable Partial Dentures
- Complete Dentures
References
References available upon request.
Community Service
- Honduras Dental Mission: Provided free dental care to the Honduran population through Clinica Esperanza. Performed over 50+ fillings and 30 extractions.
- Clinica Latina, Back to School Event Dental College of Georgia: Performed free dental screenings for underserved children to go back to school. Gave information on how to obtain dental care when needed.
- Equality Clinic Dental College of Georgia: Provided head and neck exams and oral cancer screenings for the uninsured LBGTQ+ community. Provided information on how to apply to be a patient at the dental college.
- DCG Mentor Program: Mentor to multiple underclassmen.
Timeline
General Dentist
Main Street Dentistry
07.2024 - Current
Insurance Coordinator
Dentfirst Dental Care P.C.
07.2018 - 04.2020
Dental Treatment Coordinator
Dentfirst Dental Care P.C.
09.2016 - 07.2018
Sterilization Technician
Pediatric Dentistry of Chattanooga
04.2016 - 08.2016
Doctor of Dental Medicine -
The Dental College of Georgia
Bachelor of Science - Biology
The University of Tennessee - Chattanooga
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