Miranda Aviles
Tucson,Arizona
Summary
Motivated Warehouse Clerk with strong background in hands-on warehouse operations. Successful in processing outbound shipments, inspecting orders and documenting inventory movements. Proven history of consistently prioritizing safety by wearing protective gear and following company procedures. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
11
11
years of professional experience
Work History
Warehouse Clerk
SunMed
03.2023 - Current
- Completed cycle counts and monthly inventory.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Simplified shipping and receiving processes for improved workflow.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled day-to-day shipping and receiving overseeing more than 100,000 packages per day.
Store Manager, Customer Service Representative
Metro By Tmobile
11.2021 - 03.2023
- As a Retail Store Manager, I deliver exceptional customer experience, metric results, and operational standards by managing, leading, coaching, and developing the team of sales associates
- Driving sales and providing the UN-carrier experience.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Customer Service Representative
AloricaAgent
10.2018 - 02.2019
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 78% annually
- Provided customer service and was involved in training 3 new team members each month.
Picker, Packer
Target Distribution Center
04.2013 - 02.2017
- Trainer, in all parts of warehouse
- Recieving, order picking, outbound and shipping
- Receive and track shipments
- Embark merchandise in delivery trucks using appropriate tools
- Accommodate and carefully handle fragile merchandise
- Track and document exact shipment arrival and departure times
- Tag and label merchandise
- Label and stockpile merchandise according to size, shape, and type
- Box, wrap and pack the merchandise in accordance with relevant procedures and standards
- Prepare all orders for shipment
- Record and manage all impaired or damaged merchandise items
- Enter data in inventory and logistics software programs.
Education
Pantano Highschool
Vail, AZSkills
- Customer service
- Computer literacy
- Communication skills
- Documentation review
- English
- Leadership
- Guest services
- Teamwork
- Coordination
- Organization
- Planning
- Time management
- Reporting skills
- Inventory control
- Documentation skills
- Order Picking
- Receiving
- Shipping Documentation
- Shipping
- Document Management
- Loading and unloading
- Packaging and Labeling
- Scheduling and Planning
- Heavy Lifting
- Workplace Cleanliness
- Pallet jacking
- Log updates
- Material Handling Equipment
- Microsoft Office Suite
- Attention to Detail
- Load Planning
Timeline
Warehouse Clerk
SunMed
03.2023 - Current
Store Manager, Customer Service Representative
Metro By Tmobile
11.2021 - 03.2023
Customer Service Representative
AloricaAgent
10.2018 - 02.2019
Picker, Packer
Target Distribution Center
04.2013 - 02.2017
Pantano Highschool
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