Miranda Baca
Las Vegas
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant 1
South Neighborhood Family Service Center; DCFS
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Group Supervisor 1
Summit View Youth Center; DCFS
06.2024 - Current
- Supervised youth's daily activities for school, meals, and recreation time.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and recorded mental and physical health of each juvenile youth.
- Completed incident reports when disorder or violence occurs.
- Worked with juvenile youth to help in development of decision-making and problem-solving skills.
- Established positive working relationships and maintained boundaries with resident youth.
Sales Lead
The Jewelers of Las Vegas
01.2019 - 08.2024
- Analyzed prior delivery processes and uncovered more efficient method.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Warehouse Inventory Clerk
Nevada Restaurant Services
01.2017 - 12.2018
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Collaborated with the procurement team to establish steady supply of inventory.
- Partnered with representatives from different carriers to arrange materials shipments.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Education
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar
05.2018
Skills
- Meeting planning
- Letter preparation
- Research
- Proposal Writing
- Office Administration
- Clerical Support
- Document Control
- Scheduling
- Data Entry
Timeline
Administrative Assistant 1
South Neighborhood Family Service Center; DCFS
06.2024 - Current
Group Supervisor 1
Summit View Youth Center; DCFS
06.2024 - Current
Sales Lead
The Jewelers of Las Vegas
01.2019 - 08.2024
Warehouse Inventory Clerk
Nevada Restaurant Services
01.2017 - 12.2018
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar
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