Dynamic leader with a strong focus on complex problem-solving and client engagement. Experienced in training staff and executing quality control measures, contributing to enhanced productivity and customer satisfaction.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Associate
The Home Depot Inc
Jackson
07.2025 - 01.2026
Stocked shelves with merchandise and ensured product displays were neat and orderly.
Assisted customers with selecting items and answering questions about products.
Assessed company operations for compliance with safety standards.
Assistant Manager
Cookout
Jackson
04.2025 - 07.2025
Resolved conflicts between team members in an effective manner.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assistant Manager
QuikTrip
West Memphis
04.2024 - 04.2025
Trained new employees on company policies and food safety standards.
Implemented quality control measures to uphold company standards.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Shift Supervisor
Starbucks
Jackson
01.2022 - 05.2024
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Supervised and led employees to maintain productivity and customer service levels.
Monitored security and enforced loss prevention strategies during shift.