Self-motivated professional with extensive experience in the customer service industry. Proven ability to enhance customer satisfaction through strong multitasking and team collaboration.
Overview
7
7
years of professional experience
Work History
Waitress
Chapter One
05.2021 - Current
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Cash Lead
American Eagle Outfitters, Inc
02.2018 - 09.2020
Mentored new cashiers, providing thorough training on company policies and procedures.
Greeted customers, helped locate merchandise, and suggested suitable options.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Keyholder
Extreme Tan
04.2019 - 08.2020
Responsible for store operations while working.
Trained new hires on operations.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Maintained a clean store, kept up with stock, and was knowledgeable about products
Education
No Degree - Marketing
University of Tampa
Tampa, FL
Bachelor of Arts - Communications And Public Relations
Southern New Hampshire University
New Hampshire
05-2025
Skills
Customer service
Strong multitasking
Self motivated
Team collaboration
Reliable
Timeline
Waitress
Chapter One
05.2021 - Current
Keyholder
Extreme Tan
04.2019 - 08.2020
Cash Lead
American Eagle Outfitters, Inc
02.2018 - 09.2020
No Degree - Marketing
University of Tampa
Bachelor of Arts - Communications And Public Relations
VP of Programs, Culture & Communications at National Charity League, NCL Allen ChapterVP of Programs, Culture & Communications at National Charity League, NCL Allen Chapter
Student Recruiting Specialist at Lodewick Visitor Center – University of ConnecticuStudent Recruiting Specialist at Lodewick Visitor Center – University of Connecticu