Miranda DeLaruelle
Mishawaka,IN
Summary
Dynamic and customer-focused professional with experience at Four Winds Casino, excelling in high-pressure environments. Proven ability to enhance customer loyalty through exceptional service and effective problem-solving. Skilled in time management and inventory oversight, consistently ensuring operational efficiency and satisfaction. Recognized for training new staff and driving sales through tailored recommendations.
Overview
3
3
years of professional experience
Work History
Food Service/Barista
Four Winds Casino
South Bend, IN
10.2023 - 03.2026
- Prepared and served a variety of high-quality beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Trained new baristas on beverage/food preparation techniques and customer interaction.
- Monitored inventory levels, ensuring timely restocking of supplies for smooth operations.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Retail Sales Associate
Scrub Depot
Mishawaka, IN
05.2023 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Operated point-of-sale systems efficiently, processing transactions swiftly.
- Assisted customers in placing large scale special orders, ensuring accuracy and a timely service
Education
No Degree - Criminology
Purdue University
West Lafayette, INHigh School Diploma -
Penn High School
Mishawaka, IN06.2015
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Document management
- Customer service
Timeline
Food Service/Barista
Four Winds Casino
10.2023 - 03.2026
Retail Sales Associate
Scrub Depot
05.2023 - 07.2023
No Degree - Criminology
Purdue University
High School Diploma -
Penn High School