Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Fagan

Dothan

Summary

Dynamic leader with proven expertise in store operations and team management honed at Hot Topic and Americas Thrift Store. Excelled in enhancing customer service and streamlining shipment processes, demonstrating exceptional organizational skills and a commitment to efficiency. Skilled in cash handling and fostering a collaborative team environment, I consistently drive positive outcomes and operational excellence.

Overview

4
4
years of professional experience

Work History

Associate/Lead

Americas Thrift Store
11.2024 - Current

In my time working in management with Hot Topic at the Dothan Mall I was expected to handle an array of responsibilities such as shipment both receiving organizing, and dispersing in a timely manner and handling in-store customer orders. I have experience opening and closing alone or with a team. I also handled majority of the building schedules and getting people sent off to breaks at the proper times along side, handling floor sets and visual updates.

Manager

Hot Topic
12.2023 - Current

In my time working in management with Hot Topic at the Dothan Mall I was expected to handle an array of responsibilities such as shipment both receiving organizing, and dispersing in a timely manner and handling in-store customer orders. I have experience opening and closing alone or with a team. I also handled majority of the building schedules and getting people sent off to breaks at the proper times along side, handling floor sets and visual updates.

Part Time Water Clerk

Webb Town Hall
08.2020 - 07.2022

At the time that I served with the town hall I primarily served as a fill in water clerk, when the full-time employee could not make it. I’m well experienced with handling billing accounts, over the phone payments, handling complaints when needed, filing. It was a constant steady pace job always moving always multitasking, and served to really teach me the problem-solving skills and patience that I use every day now in my management role.

Education

Houston County High School
Columbia, AL
05.2022

Skills

  • Store operations
  • Cash handling
  • Employee scheduling
  • Shipment
  • Stock
  • Team management/Leadership
  • Customer Service

Timeline

Associate/Lead

Americas Thrift Store
11.2024 - Current

Manager

Hot Topic
12.2023 - Current

Part Time Water Clerk

Webb Town Hall
08.2020 - 07.2022

Houston County High School
Miranda Fagan