Dynamic leader with proven expertise in store operations and team management honed at Hot Topic and Americas Thrift Store. Excelled in enhancing customer service and streamlining shipment processes, demonstrating exceptional organizational skills and a commitment to efficiency. Skilled in cash handling and fostering a collaborative team environment, I consistently drive positive outcomes and operational excellence.
In my time working in management with Hot Topic at the Dothan Mall I was expected to handle an array of responsibilities such as shipment both receiving organizing, and dispersing in a timely manner and handling in-store customer orders. I have experience opening and closing alone or with a team. I also handled majority of the building schedules and getting people sent off to breaks at the proper times along side, handling floor sets and visual updates.
In my time working in management with Hot Topic at the Dothan Mall I was expected to handle an array of responsibilities such as shipment both receiving organizing, and dispersing in a timely manner and handling in-store customer orders. I have experience opening and closing alone or with a team. I also handled majority of the building schedules and getting people sent off to breaks at the proper times along side, handling floor sets and visual updates.
At the time that I served with the town hall I primarily served as a fill in water clerk, when the full-time employee could not make it. I’m well experienced with handling billing accounts, over the phone payments, handling complaints when needed, filing. It was a constant steady pace job always moving always multitasking, and served to really teach me the problem-solving skills and patience that I use every day now in my management role.