Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Miranda Fetter

Rossville,GA

Summary

Dependable and goal-oriented while focusing on improving team environment and customer satisfaction. Fast learner and works well in fast paced and multi-tasking positions.

Overview

10
10
years of professional experience

Work History

Bartender

1885 Grill
Ooltewah, TN
01.2020 - Current
  • Created drinks while engaging in conversation with guests.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Trained staff in proper bartending techniques such as mixing drinks and pouring beers.

Shift Manager/Key Holder

1885 Grill
Ooltewah, TN
01.2020 - Current
  • Assisted in leading and motivating a team of employees to ensure excellent customer service and upbeat team environment.
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency.
  • Resolved customer complaints promptly and professionally.
  • Utilized strong communication skills to foster a positive work environment for all employees.

Administrative Assistant

Speights Law
Canton, GA
03.2019 - 11.2019
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and potential clients.
  • Provided logistical support for programs, meetings, and events, including room reservations, agenda preparation, and calendar maintenance.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting visitors, and updating client files with the appropriate paperwork.

Server

O'Charley's
Canton, GA
09.2015 - 11.2019
  • Worked with POS system to place orders, manage tables, and keep every guest satisfied
  • Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Also worked as a food runner, to-go specialist, and hostess

Cashier

Zaxby's
Canton, GA
04.2014 - 09.2015
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Educated customers on promotions to enhance sales

Education

High School Diploma -

Cherokee High School
Canton, GA
4 2016

Skills

  • Faxing and scanning paperwork
  • Spreadsheet management
  • Office administration
  • Hospitality service expertise
  • Food sales and promotion
  • Tableside service
  • High-volume dining
  • Point of sale knowledge
  • Communication skills
  • Handling client complaints effectively

Affiliations

  • Running and hiking
  • Reading
  • Gardening

References

References available upon request.

Timeline

Bartender

1885 Grill
01.2020 - Current

Shift Manager/Key Holder

1885 Grill
01.2020 - Current

Administrative Assistant

Speights Law
03.2019 - 11.2019

Server

O'Charley's
09.2015 - 11.2019

Cashier

Zaxby's
04.2014 - 09.2015

High School Diploma -

Cherokee High School

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Miranda Fetter