Miranda Flasch
Red Bluff,CA
Summary
Dynamic retail and customer service leader with 15+ years of experience leading staff, optimizing workflows, and driving organizational success. Recognized for decisive leadership, strategic problem-solving, and the ability to inspire teams to exceed goals while maintaining exceptional customer satisfaction.
Overview
18
18
years of professional experience
Work History
Store Manger
Circle K
09.2021 - Current
- Oversaw all aspects of employee management, including hiring and firing decisions.
- Conducted thorough bookkeeping for store operations via SSCS system.
- Ensured timely invoice input in office by managing all daily paperwork.
- Maintained product flow through effective inventory management practices.
- Managed vendor orders while adhering to established budget limits.
- Consistently received high ratings on Ecosure and REX surveys.
- Secured perfect scores during mystery shop evaluations repeatedly.
- Tracked payroll and employee hours for precise compensation administration.
Cellular Sales Associate
Safelink Wireless
02.2019 - 09.2021
- Successfully met daily sales quotas utilizing self-motivation and targeted strategies.
- Showcased knowledge in cellular technology and computer system operations.
- Worked independently as self-employed sales representative in cellular sector.
- Conducted regular inventory procedures.
- Developed strong rapport with customers and created positive impression of business.
Customer Service Representative
Corning Buy Sell Trade LLC
03.2011 - 08.2013
- Launched a new garden store, creating initial business infrastructure.
- Directed inventory management, optimizing stock levels, and pricing strategies
- Configured and maintained QuickBooks to facilitate accurate financial tracking and reporting.
- Utilized retail expertise to enhance customer experience and satisfaction.
- Negotiated favorable pricing and delivery terms by establishing strong vendor relationships.
Owner & Operator
GaiasWind LLC
05.2016 - 09.2021
- Created children's clothing sewing business, emphasizing custom outfit creation.
- Applied pattern-following techniques to craft high-quality garments.
- Employed strong organizational abilities to oversee business processes.
- Actively pursued initiatives as a self-starter to expand market reach.
- Advertised products and services online, through social media and campaigns to target ideal consumers.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Interacted well with customers to build strong customer relationships and encourage repeat business.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Bartender
Moonlighting Bar and Grill
01.2008 - 08.2010
- Delivered exceptional customer service, fostering a loyal clientele through friendly engagement.
- Managed cash handling duties with precision.
- Executed opening and closing tasks, including sales report generation and inventory preparation.
- Maintained a clean workspace, adhering to strict health and safety regulations.
- Operated POS system to process orders and manage bills.
- Assisted with cooking and food preparation.
- Strictly Followed health and safety protocols.
Education
West Bend West
West Bend, WI05.2005
Skills
- Customer service and relations
- Problem-solving skills
- Multitasking and organization
- Store operations management
- Team leadership and training
- Inventory control and management
- Cash handling expertise
- Retail merchandising strategies
- Shift scheduling and oversight
- Employee recruitment and hiring
- Operations management and oversight
- Strategic planning skills
- Loss prevention techniques
- Profitability maximization strategies
- Vendor relationship management
- Delegation of tasks
- Systems and software proficiency
- Budget administration
Timeline
Store Manger
Circle K
09.2021 - Current
Cellular Sales Associate
Safelink Wireless
02.2019 - 09.2021
Owner & Operator
GaiasWind LLC
05.2016 - 09.2021
Customer Service Representative
Corning Buy Sell Trade LLC
03.2011 - 08.2013
Bartender
Moonlighting Bar and Grill
01.2008 - 08.2010
West Bend West