Miranda Foran
Marion,VA
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company
Marion, VA
03.2023 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored team members on beverage quality and safety standards.
- Provided ongoing support to employees during challenging situations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Barista
Starbucks Coffee Company
Marion, Va
06.2022 - 03.2023
- Prepared and served beverages with precision, ensuring high-quality standards and customer satisfaction.
- Operated espresso machines and brewing equipment efficiently, maintaining cleanliness and functionality.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Sales Associate
Walmart
Wytheville, VA
12.2020 - 05.2022
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Solved customer challenges by offering relevant products and services.
- Trained new associates on company policies, sales techniques, and product knowledge.
Education
Bachelor of Science - Political Science
Liberty University
Lynchburg, VA06.2024
Skills
- Staff management
- Shift reporting
- Customer-oriented
- Team leadership
- Strong verbal and written communication
- Creative problem solving
- Customer service management
- Role modeling
- Staff training and development
Timeline
Shift Supervisor
Starbucks Coffee Company
03.2023 - Current
Barista
Starbucks Coffee Company
06.2022 - 03.2023
Sales Associate
Walmart
12.2020 - 05.2022
Bachelor of Science - Political Science
Liberty University