Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Fortenberry

Hungerford,TX

Summary

Dynamic and results-oriented professional with extensive experience in office administration and solar panel installation, notably with HardHat Workforce Solutions Inc. Excelled in customer relations and data entry, enhancing team productivity by 30%. Skilled in Microsoft Excel and fostering professional communication, I have a proven track record of streamlining operations and exceeding employer expectations.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

HardHat Workforce Solutions Inc.
08.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Established administrative work procedures to track staff's daily tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Worked with software programming such as tempworks, beyond, and cloudbadging.
  • Documented incidents/injurys
  • Documented HR paperwork
  • Operates Drug screens

Solar Panel (Electrical/Pems Admin)

Bechtel
06.2023 - 04.2024
  • Installed solar panels on multiple residential and commercial properties to meet customer requirements.
  • Assembled, wired and connected solar panels to existing components and systems.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Electrical Wiring
  • Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
  • PEMS administrative assistant (inbounding and outbound all equipment. Creating work orders for equipment that needed maintenance)

Solar Panel Installer (Electrical)

Wanzek
09.2022 - 02.2023
  • Assembled, wired and connected solar panels to existing components and systems.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
  • Developed efficient installation techniques to decrease labor time.
  • Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
  • Evaluated potential risks and challenges related to solar panel installations, implementing appropriate solutions to minimize issues.
  • Maintained high-quality installations by performing routine inspections, identifying defects, and correcting any issues promptly.
  • Verified completion of inspections prior to installation processes to reduce delays.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.

Solar Panel Installer

HardHat Workforce Solutions Inc.
05.2022 - 08.2022

Installed Modules (throwing panels) meaning picking up the solar panels and putting them on tork-tubes.


also was tork-drilling and marking the bolts and checking the quality of everything installed.


housekeeping the area


became a "lead" at one point

Solar Panel Installer

PeopleReady Skilled Trades
07.2019 - 01.2020
  • Installed solar panels on multiple residential and commercial properties to meet customer requirements.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Evaluated potential risks and challenges related to solar panel installations, implementing appropriate solutions to minimize issues.
  • Maintained high-quality installations by performing routine inspections, identifying defects, and correcting any issues promptly.
  • Enhanced safety on installation sites, adhering to strict safety protocols and conducting regular safety drills with team.

Education

General Studies

Wharton County Junior College
Wharton, TX

Diploma - General Studies

Wharton High School
Wharton, TX
06.2010

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Microsoft outlook
  • File organization
  • Customer and client relations
  • Computer proficiency
  • Customer relations
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping
  • Office management
  • Professional communication
  • Database entry
  • Dedicated team player
  • Excel spreadsheets
  • Recordkeeping
  • Verbal communication
  • Deadline oriented
  • Professional and mature
  • Relationship building
  • Microsoft PowerPoint
  • Data collection
  • Spreadsheets
  • Resourceful
  • Client relations
  • Internet research
  • Business administration
  • Attendance record management
  • Supervising staff
  • Team bonding

Timeline

Administrative Assistant

HardHat Workforce Solutions Inc.
08.2024 - Current

Solar Panel (Electrical/Pems Admin)

Bechtel
06.2023 - 04.2024

Solar Panel Installer (Electrical)

Wanzek
09.2022 - 02.2023

Solar Panel Installer

HardHat Workforce Solutions Inc.
05.2022 - 08.2022

Solar Panel Installer

PeopleReady Skilled Trades
07.2019 - 01.2020

General Studies

Wharton County Junior College

Diploma - General Studies

Wharton High School
Miranda Fortenberry