Summary
Overview
Work History
Education
Skills
Timeline
Generic

MIRANDA GARCIA

El Paso,TX

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Data Entry

Conduent
02.2024 - Current
  • Working alongside peers in an entry office to provide accurate data entry services for business clients both in state and out of state
  • Process license plates images taken on toll highways for the clients with proficiency and much attention to detail all which is done in a timely manner to meet deadlines.

Customer Representative

Federal Motor Carrier Safety Administration
06.2023 - 01.2024
  • Assisted customers via phone by instructing them how to apply for department of transportation numbers for their trailers
  • Provided accurate information on how to register companies to begin functioning correctly under federal law.
  • Assisted company owners, truckers, brokers etc with any complaints and concerns.

Cashier

PetSmart
08.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs
  • Operated point of sales while answering questions and concerns for the customers to find the best care for their pets
  • Built relationships with customers to encourage repeat business.
  • Made sure to keep store clean, organized and stocked so the customers can find what they are looking for


Crew Trainer

McDonald's
08.2018 - 04.2021
  • I delivered in-depth training to all new crew members to ensure they were well versed in customer service, food preparation and safety procedures
  • I set a positive example by providing high-quality and efficient service with a good attitude
  • Enhanced operational efficiency by training crew members on best practices for inventory management.

Education

High School Diploma -

Americas High School

Associate of Applied Science - Dermatology

El Paso Community College
El Paso, TX

Skills

  • Bilingual (English & Spanish)
  • Retain Information Quickly
  • Critical Thinking
  • Communication Skills
  • Task Delegation
  • Effective Collaborator
  • Customer Service Experience
  • Active listening
  • Customer relations

Timeline

Data Entry

Conduent
02.2024 - Current

Customer Representative

Federal Motor Carrier Safety Administration
06.2023 - 01.2024

Cashier

PetSmart
08.2022 - 06.2023

Crew Trainer

McDonald's
08.2018 - 04.2021

High School Diploma -

Americas High School

Associate of Applied Science - Dermatology

El Paso Community College

Similar Profiles

CREATE PROFILE
MIRANDA GARCIA