Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Gilcrease

Natchitoches,LA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Experienced Night Manager bringing proven track record in hotel operations and customer service. Skilled in managing overnight hotel tasks, ensuring prompt issue resolution and improving guest satisfaction rates. Demonstrated ability to lead and motivate team members to maintain high performance levels. Encouraged positive guest feedback through proactive management style.

Resilient Night Manager recognized for high productivity and efficient task completion. Master in conflict resolution, staff supervision, and operational management. Excel in communication, leadership, and adaptability to ensure smooth operations during night shifts.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Night Manager

3js fourway
Natchitoches
08.2015 - 06.2025
  • Coordinated shift schedules to ensure optimal staff coverage during high-demand periods.
  • Supervised night staff to maintain high standards of service and operational efficiency.
  • Trained new employees on company policies and procedures to enhance team performance.

Education

Medical Assistant

Unitech
Alexandria La, La
12.2015 - 12.2017

Skills

  • Staff scheduling
  • Service quality assurance
  • Employee training
  • Operational efficiency

Timeline

Medical Assistant

Unitech
12.2015 - 12.2017

Night Manager

3js fourway
08.2015 - 06.2025
Miranda Gilcrease