Miranda Goodwin
Cincinnati,OH
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Job Developer
Capabilities
04.2025 - Current
- Mobilized case management system to document service delivery and case progress.
- Assisted individuals with addressing disabilities and developing career plans.
- Liaised with community partners to enhance employment opportunities for individuals with disabilities.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided, and relevant correspondence.
- Selected as a member of an employee-run council to advocate for employee concerns, provide feedback to management, and support initiatives that increased employee satisfaction to over 90%.
Lead Technician
UBreakiFix
07.2024 - 04.2025
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Implemented, configured, and optimized safety standards.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Obtained Wise certification levels 1 & 2
Assistant Studio Director
Code Ninjas
07.2023 - 07.2024
- Lead daily operations, conduct center tours, and facilitate game-building sessions.
- Provide personalized mentorship, guiding over 70 students through coding projects to enhance creativity and problem-solving.
- Develop dynamic curriculum content tailored to diverse student needs.
Wellness Center Supervisor
PetIQ
04.2019 - 04.2023
- Managed, developed and trained staff, established and monitored goals, and conducted performance reviews.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Bachelor of Science - Game Programming And Development
Southern New Hampshire University
Manchester, NH12-2027
Certificate - Digital Design
Warren County Career Center
Lebanon, OH05-2016
High School Diploma -
Kings High School
Kings Mills, OH03-2016
Skills
- Testing and repair
- Data analysis
- System maintenance
- Problem-solving
- Graphic design
- Software development experience
- Software debugging
- Tutoring and mentoring
- Curriculum development
- Java and Python
- HTML and CSS
- 3D modeling
Timeline
Job Developer
Capabilities
04.2025 - Current
Lead Technician
UBreakiFix
07.2024 - 04.2025
Assistant Studio Director
Code Ninjas
07.2023 - 07.2024
Wellness Center Supervisor
PetIQ
04.2019 - 04.2023
Bachelor of Science - Game Programming And Development
Southern New Hampshire University
Certificate - Digital Design
Warren County Career Center
High School Diploma -
Kings High School