Miranda Grinnell-James
Vancouver,WA
Summary
I am a motivated Team Member eager to contribute to business success. Experienced in providing high quality and efficient work and focused on customer satisfaction and team productivity to keep the business running smoothly.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Hearthwood dog and cat vet clinic
Vancouver , WA
2023.12 - 2024.05
- Collaborated with a veterinarian, technicians, and staff regarding the schedule and diagnosis of patients.
- Restrained animals using compassionate techniques to prevent harm to pets or staff.
- Scheduled appointments, checked in animals, and completed paperwork to back up receptionists.
- Registered animal information, history, and reason for visit on database.
- Cleaned treatment areas, examination rooms, and laboratories to maintain sanitation standards.
- Performed diagnostic imaging tasks, such as taking x-rays or ultrasounds, under veterinary guidance.
- Maintained accurate medical records for all patients seen by the veterinarian.
- Scheduled appointments and updated client information in the clinic database system.
- Created positive, professional relationships with animals and owners.
- Handled incoming calls from clients regarding appointment scheduling, medication refills, or general inquiries about their pets' health needs.
TSA Agent
DHS
Portland , OR
2023.08 - 2023.11
- Served the general public with directions, public information, and strong security management.
- Assisted disabled passengers through the screening process by providing necessary accommodations.
- Operated X-ray machines to inspect carry-on items for prohibited materials.
- Maintained focus and delivered exceptional security support by compartmentalizing distraction and outside pressures.
- Demonstrated consistent professionalism while interacting with passengers from diverse backgrounds.
- Conducted thorough security screenings of passengers and their belongings at airport checkpoints.
- Monitored walk-through metal detectors to identify potential security threats.
- Assisted passengers with understanding TSA regulations and procedures during screening processes.
Delivery Driver
bakemasters distribution
Portland , OR
2023.07 - 2023.08
- Loaded supplies to facilitate scheduled assignments.
- Obtained signatures from recipients as proof of successful package deliveries.
- Implemented strategies for improving efficiency, such as pre-planning routes or bundling multiple deliveries together when possible.
- Adhered to traffic regulations while operating delivery vehicles to ensure safety of all road users.
- Managed daily schedule efficiently by prioritizing tasks based on urgency and distance between destinations.
- Fostered positive working relationships with clients through professional interactions at all times.
- Helped regularly with filing paperwork and running errands.
Veterinary Assistant
Banfield pet hospital
Vancouver , WA
2022.01 - 2023.07
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging, such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner's animal health questions and advised on best care practices.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
Shift Lead Manager
Eurobake
Portland , OR
2021.05 - 2022.01
- Cooperated with coworkers to improve customer experience and manage storefront.
- Evaluated employee performance, coached, and trained to improve weak areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate towards more efficient work.
Shift Lead
Papa Murphy's Take and Bake Pizza
Vancouver , WA
2019.11 - 2021.05
- Collaborated with team members to complete orders.
- Performed shift change tasks each day to keep store efficient and neat.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Helped customers complete purchases, locate items, and join rewards program.
Education
High School Diploma -
Hela High School
Vancouver, WA2020-06
Associate of Arts -
Clark College
Vancouver, WASkills
- Cash register skills
- Time management skills
- Excellent Customer Service
- Bilingual
- Appointment Scheduling
- Team Collaboration
- Reception Duties
Languages
Spanish
Limited
Timeline
Veterinary Assistant
Hearthwood dog and cat vet clinic
2023.12 - 2024.05
TSA Agent
DHS
2023.08 - 2023.11
Delivery Driver
bakemasters distribution
2023.07 - 2023.08
Veterinary Assistant
Banfield pet hospital
2022.01 - 2023.07
Shift Lead Manager
Eurobake
2021.05 - 2022.01
Shift Lead
Papa Murphy's Take and Bake Pizza
2019.11 - 2021.05
High School Diploma -
Hela High School
Associate of Arts -
Clark College
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