Dedicated personal banker with a strong focus on customer satisfaction, relationship building, and branch operations. Committed to enhancing service efficiency and promoting financial literacy.
Overview
9
9
years of professional experience
Work History
PERSONAL BANKER
CADENCE BANK
HAZEN
10.2023 - Current
Assisted clients with account openings, transactions, and inquiries to enhance customer satisfaction.
Educated customers on banking products and services to promote financial literacy and engagement.
Processed loan applications, ensuring compliance with regulations and internal policies for risk management.
Collaborated with team members to streamline processes, improving service delivery efficiency.
BANK TELLER
FARMERS AND MERCHANTS BANK
HAZEN
12.2016 - 10.2023
Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
Assisted customers with account inquiries, providing exceptional service to enhance overall satisfaction.
Maintained knowledge of bank products and services, facilitating upsell opportunities to meet client needs.
Collaborated with team members to streamline operations, improving workflow efficiency within the branch.