Miranda Hardy
7220 Xavier St. Westminster,CO
Summary
Organized and dependable Credit Specialist well versed in a diverse scope of business functions including accounting, record keeping, collections, and business account management; furthermore, possessing a history excelling in payroll, benefits, and administrative responsibilities. Driven and resourceful team player, attentive to company policies and well being of those encompassing it. Excel in problem solving, relationship building, keeping information current and accurate, and managing multiple priorities with a positive attitude. Willingness to learn and utilize experience to provide exemplary service regarding business support.
Overview
7
7
years of professional experience
Work History
Credit/AR Specialist
DWF Wholesale Florists
Denver, CO
08.2022 - Current
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared and mailed invoices and statements to customers, processed payments, and documented account updates on both on-demand and monthly basis.
- Processed daily, weekly, and monthly Autopay payments for business customers via ACH, Credit Card, and Physical Check/Cash funds.
- Reconciled accounting reports for month to month processes, including credit card expenses, GLs, promissory notes, Allowance for Doubtful Accounts, etc.
- Acted as a stand in bookkeeper for various branches as needed, processing daily deposits, cash sheet reconciliations, new customer paperwork, etc.
- Handled and reviewed companies new customers, ensuring accounts were set up accurately and documentation reflected proper taxation, payment methods, shipping, and invoicing details. This extended into sales tax license management and updates as they varied across the US.
- Trained bookkeepers on new accounting software how to process AR payments for target location branch and build new customer accounts.
- Submitted and coordinated with collections agencies for delinquent accounts.
- Processed credit reports for customers seeking credit terms with our business for purchasing.
Bookkeeper
Murdoch's Ranch And Home Supply
Westminster
06.2020 - 09.2022
- Reviewed, reconciled, and filed daily financial documents and sales paperwork, coded financial data for entry in monthly accounting ledger; followed by review, posting, correction, and filing of daily receipts and payments in accordance with all corporate protocols.
- Filed any new vendors in system, including establishing working correspondences and gathering COI's and W-9s.
- Administrative duties such as office orders, inventory management, AP invoice matching, and scheduling.
- Processed bi-weekly timecards for payroll for all location employees, and applied correction or application to accidental time punches, benefit usage, etc.
- Coordinated with HR to process and submit team member records spanning LOA (Leave of Absence), COS (Change of Status), FMLA (Family and Medical Leave), Workman's Comp, Benefit Enrollment, 401k, etc.
- Functioned as management for sales associate department and general floor associates, including task delegation, leadership coaching, making corrections as needed, scheduling, etc.
- Conducted new hire processing, reviewing and verifying employee records with confidentiality. This included starting background check process as needed, I-9 and W-4 completion, Employee Discount, etc.
- Balanced and completed many other duties as needed.
Sales Associate
Murdoch's Ranch And Home Supply
Westminster
07.2019 - 06.2020
- Functioned as stand in Head Sales Associate to assist bookkeeper with account sales corrections, supervisory conduction, and information dispersal to other associates.
- Supervised cashiering staff of 8 to15 other associates.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Tracked stock using company inventory management software.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared large cash deposits with zero discrepancies.
Education
Bachelor of Science - Biology
Metropolitan State University of Denver
Denver, CO2023
High School Diploma -
Westminster High School
Westminster, CO2017
Skills
- ERP System Software - Epicor Eagle, Traze
- Accounting Software - SX, Microsoft Business Central
- Online Financial Transaction Software - Converge , Business Banking via UMB Bank
- HR & Payroll Software - Paylocity
- Microsoft Office (Word, Excel, etc)
- Google Workspace (Docs, Sheets, etc)
- Adobe Pro Reader & Acrobat
- Computer Proficiency & Troubleshooting
- Advanced Bookkeeping Skills - File and records management & AP Processing
- Administrative Support & Data Entry
- Cashiering/POS Competency
- Collections and AR Processes
- Sales Tax and Business Account Management
- Credit Report Software: Experian Business Reports
Soft Skills
- Analytical Skills
- Adaptability & Flexibility
- Customer Service
- Interpersonal Communications
- Employee Confidentiality Responsibility
- Leadership & Management
- Excellent Multitasking Ability
- Relationship Building & Teamwork
- Desire to Learn
- Resourcefulness
References
Denise Riddleberger
- DWF Wholesale Florists Credit Manager
- driddleberger@dwfwholesale.com
- 303.376.3107
Ana Antilla
- Murdoch's Ranch & Home Supply Assistant General Manager
- aantilla@murdochs.com
- 303.422.9100
Kenzie Huber
- DWF Wholesale Florists HR Manager
- khuber@dwfwholesale.com
- 303.376.3109
- 303.376.3173
Timeline
Credit/AR Specialist
DWF Wholesale Florists
08.2022 - Current
Bookkeeper
Murdoch's Ranch And Home Supply
06.2020 - 09.2022
Sales Associate
Murdoch's Ranch And Home Supply
07.2019 - 06.2020
Bachelor of Science - Biology
Metropolitan State University of Denver
High School Diploma -
Westminster High School