Professional Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Open To Work

Miranda Henson

Sonsine Manor
Jasper,GA
Miranda Henson
14
years of professional experience

Compassionate Patient Care Technician with extensive experience at Magnolia Senior Care, adept at monitoring vital signs and providing empathetic support. Recognized for enhancing patient satisfaction through effective communication and teamwork, while ensuring adherence to infection control standards and promoting dignity in care delivery.

Work History

Patient Care Technician

5 Months
Magnolia Senior Care | 06.2026 - Current
  • Assisted residents with bathing, grooming, dressing, and toileting while preserving dignity and comfort.
  • Tracked vital sign trends and escalated observed changes promptly to nursing staff for timely intervention.
  • Supported mobility transfers using lifts, wheelchairs, and safe body mechanics to prevent injury.
  • Documented daily care activities accurately in resident records and shift reports.
  • Responded quickly to call lights, resident requests, and comfort needs throughout assigned areas.
  • Followed care plans closely to deliver consistent, respectful support for elderly residents.
  • Observed resident behavior and communicated concerns to nurses regarding safety, mood, or condition changes.
  • Maintained clean, stocked patient rooms and sanitized equipment to support infection control standards.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Elevated patient satisfaction through compassionate, attentive care delivery.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

Server

9 Years 4 Months
Rib Country | 07.2017 - Current
  • Took accurate food and beverage orders using point-of-sale system
  • Delivered meals efficiently while ensuring special requests and modifications were communicated clearly
  • Checked tables regularly to refill drinks, resolve concerns, and maintain guest satisfaction
  • Greeted guests promptly, provided menu options, and delivered attentive friendly service.
  • Coordinated with kitchen staff to support timely order preparation and service flow
  • Adapted quickly to fast-paced service demands while supporting team during peak rush periods
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained clean, organized dining areas by resetting tables and clearing used dishes
  • Processed payments accurately and balanced cash transactions at shift close

Patient Care Technician

13 Years 10 Months
Sonsine Manor | 01.2013 - Current
  • Delivered high-quality personal care to patients, promoting comfort and dignity throughout hospital stay.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Monitored vital signs and reported changes promptly to nursing staff for timely intervention.
  • Assisted residents with bathing, grooming, dressing, and toileting while preserving dignity and comfort.

Education

Serve Safe

Serve Safe | Cleveland, GA

GED

Dawson County High School | Dawsonville, GA

CNA - Certified Nursing Assistant

Chestnut Ridge Nursing And Rehab | Cumming, GA

Skills

Vital signs monitoring
CPR certification
Patient observation
Blood glucose testing
Infection control standards
Catheter care
Blood glucose monitoring
ADL support
Specimen collection
Infection control
Feeding assistance
Patient positioning
Adaptable
Professional bedside manner
Mobility assistance
Clinical training
Hospice and palliative care
Medical equipment operation
Emotional support
Infection prevention
Wound care
Team collaboration
Active listening
Compassionate care
Acute care
End-of-life care
Safety protocols
Patient advocacy
Health monitoring
Vitals documentation
Bed preparation
Monitoring patient conditions
Oxygen therapy
Acute and rehabilitative care
Restocking supplies
Patient assistance
Feeding assistance specialist
Patient hygiene management
Body mechanics knowledge
Basic nursing care
Time management
HIPAA compliance
Patient-focused care
Vital signs
Recording vital signs
Empathy and compassionate care
Calm under stress
Attention to detail
Direct patient care
Medical terminology knowledge
Patient care
Patient care technician (PCT)

Additional Information

I enjoy working in the Healthcare field. I'm hardworking and work great with anyone,

I stay busy my entire shift. I'm really looking forward to having a new opportunity with Piedmont mountainside. I really lol forward to hearing from you all.

Timeline

Patient Care Technician

Magnolia Senior Care
06.2026 - CurrentRead More

Server

Rib Country
07.2017 - CurrentRead More

Patient Care Technician

Sonsine Manor
01.2013 - CurrentRead More

Serve Safe

Serve Safe
Read More

Dawson County High School

GED
Read More

Chestnut Ridge Nursing And Rehab

CNA from Certified Nursing Assistant
Read More
Miranda Henson