Miranda Hernandez
Pinellas Park,FL
Summary
Dedicated, driven individual with a strong commitment to delivering exceptional hospitality and service.. Proven ability to manage competing priorities effectively in fast-paced environments. Reliable team player with excellent interpersonal and multitasking skills, ensuring guest satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Bartender
R&J Saloon
San Antonio, Texas
01.2025 - 08.2025
- Enhanced customer satisfaction by consistently providing a friendly and inviting atmosphere.
- Prepared and memorized a variety of cocktails and beverages for customers, and served them promptly.
- Maintained cleanliness of the bar area and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Server
Mala Fama Social Cantina
San Antonio, Texas
03.2023 - 01.2024
- Displayed enthusiasm and knowledge about the restaurant's menus.
- Coordinated with staff to optimize workflow and enhance guest experience.
- Handled customer complaints effectively to enhance guest satisfaction.
Department Manager
Hobby Lobby
San Antonio, Texas
01.2019 - 03.2023
- Coordinated merchandise displays to create an appealing shopping environment.
- Monitored inventory levels and organized stock replenishment processes.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice to ensure their satisfaction.
- Learned the roles of other departments to provide coverage and keep the store operational, including cash registering.
Education
High School Diploma -
Legacy of Educational Excellence
San Antonio, TX06-2020
Skills
- Customer satisfaction
- Cash handling
- Attention to detail
- Engaging personality
- Adaptability
- Multitasking
References
References available upon request.
Timeline
Bartender
R&J Saloon
01.2025 - 08.2025
Server
Mala Fama Social Cantina
03.2023 - 01.2024
Department Manager
Hobby Lobby
01.2019 - 03.2023
High School Diploma -
Legacy of Educational Excellence