Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miranda Ironside

Plano,TX

Summary

  • Caring and compassionate worker experienced in implementing specialized programs for individuals with disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs as well as neurotypical customers and coworkers.
  • Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Journeys Autism Center
11.2019 - Current
  • Observed, monitored and recorded multiple problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Documented interventions and progress made by clients.

Waitress

Zeke's Restaurant
06.2017 - 10.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Education

No Degree - General Education

Southwestern Michigan College
Dowagiac, MI
05.2026

High School Diploma -

Union High School
Dowagiac, MI
06.2019

Skills

  • Mental Health Programs
  • Document Coordination
  • Interventions Understanding
  • Complex Problem-Solving
  • Medication Administration
  • First Aid
  • Behavior Management
  • Order Delivery Practices
  • Cash Handling
  • Menu Recommendations

Certification

  • CPR Certified
  • First Aid Certified

Timeline

Registered Behavior Technician

Journeys Autism Center
11.2019 - Current

Waitress

Zeke's Restaurant
06.2017 - 10.2019

No Degree - General Education

Southwestern Michigan College

High School Diploma -

Union High School

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Miranda Ironside