Miranda Johnson
Parma,OH
Summary
Accomplished Fulfillment Lead at Target, adept in warehouse operations and fostering team collaboration. Demonstrated success in streamlining processes and enhancing productivity by training new hires and leading by example. Skilled in picking and packing, with a proven track record of improving workflow and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Fulfillment Lead
Target
07.2024 - Current
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Handled production picking, packing and shipping orders.
Starbucks Team Lead
Target
11.2023 - 07.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated customer needs and feedback to drive product and service improvements.
Barista Trainer
Target
11.2019 - 07.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
Education
High School Diploma -
Littlerock High School
Littlerock, CA05.2006
Skills
- Picking and Packing
- Stock organization
- Warehouse Operations
- Inspection skills
- Package preparation
Timeline
Fulfillment Lead
Target
07.2024 - Current
Starbucks Team Lead
Target
11.2023 - 07.2024
Barista Trainer
Target
11.2019 - 07.2023
High School Diploma -
Littlerock High School
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