Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Able manage projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Administrative Officer
Farmers Insurance: Shannon Kinslow Agency
Grand Junction, CO
06.2022 - 06.2023
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Organized and updated databases, records and other information resources.
Scheduled office meetings and client appointments for staff.
Negotiated and executed contracts with customers to ensure their insurance needs are being appropriately met.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Universal Banker
Bank Of The West
Grand Junction, CO
06.2014 - 09.2018
Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Executed wire transfers, stop payments and account transfers
Built relationships with customers and community to establish long-term business growth
Exceeded corporate quotas for monthly policy sales
Education
High School Diploma -
Vista High School
Montrose, CO
06.2005
Skills
Administration Management
Company Representation
Customer Inquiries
Inquiry Requests
Credit and Collections
Planning and Prioritization
Material Preparation
Document Quality
Electronic Filing System
Certification
Licensed Insurance Agent P&C
NMLS
Timeline
Administrative Officer
Farmers Insurance: Shannon Kinslow Agency
06.2022 - 06.2023
Universal Banker
Bank Of The West
06.2014 - 09.2018
High School Diploma -
Vista High School
Licensed Insurance Agent P&C
NMLS
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