Miranda Lofquist
Company Manager
Lakewood,CO
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Manager of Operations
Spic And Span Housekeeping Llc.
Lakewood, Colorado
08.2016 - Current
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Manager
Loveland Ski Area
Georgetown, Colorado
11.2015 - 04.2016
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Education
GED -
Mclain Community High School
Lakewood, Co05.2022
Skills
- Training Programs
- Business Leadership
- Business Operations
- Quality Standards
- Staff Training
- Superior Customer Service
Timeline
Manager of Operations
Spic And Span Housekeeping Llc.
08.2016 - Current
Assistant Manager
Loveland Ski Area
11.2015 - 04.2016
GED -
Mclain Community High School
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