Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Miranda Mayer

Costa Mesa,CA

Summary

Highly motivated Account Manager with a proven track record of increasing revenue, maximizing productivity, and optimizing customer satisfaction. Expert in customer relationship management, and quite adept at upselling with consideration to client needs. Trained and experienced in conflict resolution and advanced sales techniques. Past roles have forged a mentality of flexibility and adaptation to any new opportunity that may arise in any role. Looking forward to joining a team where skills, recommendations, and expertise are applied to raising the company to the highest echelon.

Overview

7
years of professional experience

Work History

Eat Innovations
Newport Beach , CA

Account Manager + Office/Project Manager
07.2023 - Current

Job overview

-Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
-Coordinated cross-departmental efforts to execute successful marketing campaigns for a key account.
-Increased client satisfaction by building strong relationships and addressing their needs promptly.
-Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Fresh Ideas Flower Company
Costa Mesa, United States

Account Manager
09.2018 - Current

Job overview

In my career with Fresh Ideas Flower company, I started from the bottom as a merchandiser, and grew with the program to become a Regional Supervisor, and eventual Account Manager.

  • Establish long-lasting client relationships while growing program into six different states and over 180 retail locations.
  • Oversee two Region Supervisors, nine District Leads, and over 80 merchandisers in eight regions.
  • Liaise between account holders, Target, CVS Pharmacy, and WinCo Foods alongside various internal departments from buying to merchandising.
  • Manage inventory for over 110 Target stores- coordinating with buying, logistic, and analyst teams.
  • Leverage relationships with store management to grow Fresh Ideas program and display footprint in their respective store.
  • Set program culture through operational standards, technology training, and acquiring new talent.
  • Communicate with merchandisers about their performance and areas of opportunity to improve their skills and service while facilitate interviews, trainings, scheduling, and coverage throughout COVID pandemic.

Vans, A VF Company
Costa Mesa, CA

Vans Retail Sales Associate
09.2018 - 05.2019

Job overview

  • Grow customer loyalty capture rate by 8% per month
  • Greet customers and help with product questions, selections, and purchases.
  • Add value to customers purchase through communicating to customers about promotions, sales, and other products that might interest them.
  • Help customers complete purchases, locate items and join reward programs.
  • Check pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintain clean sales floor and straighten and faced merchandise while following planograms to execute vision for store.

Valiant Marketing Group
Huntington Beach, CA

Marketing Campaign Manager
01.2018 - 07.2018

Job overview

  • Build and strengthen strategic relationships with big box retail stores (Costco and Sam's Club), clients (ranging from luxury bedding to high end food items), marketing agencies, and retail shoppers.
  • Increase product awareness to drive new sales in warm markets through connecting and informing customers on product performance.
  • Maintain and improve company's reputation and positive image in markets served through strong communication and direct sales techniques.
  • Establish, initiate and optimize business development strategies based on company targets, product specifications, market data, and budget factors.

Education

Vanguard University of Southern California
Costa Mesa, CA

Bachelor of Arts from Marketing Management And Research
05.2017

Skills

  • Acquisition and Retention Strategies
  • Strategic Account Planning
  • Microsoft Office
  • Customer Service
  • Business Development
  • Account Management
  • Expanding Territories
  • Developing Partnerships
  • Order and Inventory Management
  • Vendor Relations
  • Account Oversight

Timeline

Account Manager + Office/Project Manager

Eat Innovations
07.2023 - Current

Account Manager

Fresh Ideas Flower Company
09.2018 - Current

Vans Retail Sales Associate

Vans, A VF Company
09.2018 - 05.2019

Marketing Campaign Manager

Valiant Marketing Group
01.2018 - 07.2018

Vanguard University of Southern California

Bachelor of Arts from Marketing Management And Research
Miranda Mayer