Miranda Medina
Stockton,CA
Summary
Dynamic Supervisor with a proven track record at Starbucks, excelling in staff management and customer service. Enhanced team productivity through strategic planning and effective training programs, resulting in improved performance. Skilled in inventory control and conflict resolution, fostering a motivated and efficient work environment.
Overview
5
5
years of professional experience
Work History
Supervisor
Starbucks
Palo Alto, CA
10.2021 - Current
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained new team members on operational procedures and company standards.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented process improvements, enhancing speed of service during peak hours.
- Conducted performance evaluations, providing constructive feedback to team members.
- Resolved customer complaints swiftly, ensuring satisfaction and retention.
- Coordinated staff schedules to optimize coverage during busy shifts.
- Monitored compliance with health and safety regulations across all areas of operation.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
High School Diploma -
Fuhsd Adult School
Sunnyvale, CA06.2017
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Staff discipline
- Team building
- Operations management
- Relationship building
- Priority management
- Inventory oversight
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Starbucks
10.2021 - Current
High School Diploma -
Fuhsd Adult School