Miranda Mellenthin
Airbnb Management And Bartender
Menominee,MI
Summary
Enthusiastic bartender, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of ongoing learning and re-training in a field I have spent time away from. Motivated to learn, grow and excel in the eye care field again!
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Bartender/Server
Jozwiaks Bar And Grill
Menominee, MI
12.2018 - 10.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
FOH Manager
Iron Works On Main (Boni Powell)
Marinette, WI
10.2016 - 12.2018
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Supervised staff 20 through motivational coaching and effective training programs for service and sales techniques.
- Managed dining and bar costs by conducting weekly depletion analysis.
- Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
Bartender/Server
Railhouse (Ron Beyer)
Marinette , WI
08.2004 - 10.2016
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
Optical Assistant
Walmart Optical
Marinette, WI
08.2011 - 12.2012
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Optometrist Assistant
Garrett Eye Care Center
Marinette, WI
05.2006 - 05.2008
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Communicated with ophthalmic companies to keep inventory at appropriate levels.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Optical Assistant
Couvillion Eye Care
Marinette, WI
01.2003 - 04.2005
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Optician
Shopko Optical
Marinette, WI
11.2001 - 03.2003
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
Education
High School Diploma -
Marinette High School
Marinette, Wisconsin 09.1996 - 05.2000
General Studies
UW-Marinette
Marinette, WI 01.2008 - 05.2009
Skills
Order accuracy
Additional Information
I would like to say that even though it has been quite a lot of years away from this area of work, I have always maintained the desire to learn and grow. I always show up for work and i work for what I want!
Timeline
Bartender/Server
Jozwiaks Bar And Grill
12.2018 - 10.2022
FOH Manager
Iron Works On Main (Boni Powell)
10.2016 - 12.2018
Optical Assistant
Walmart Optical
08.2011 - 12.2012
General Studies
UW-Marinette
01.2008 - 05.2009
Optometrist Assistant
Garrett Eye Care Center
05.2006 - 05.2008
Bartender/Server
Railhouse (Ron Beyer)
08.2004 - 10.2016
Optical Assistant
Couvillion Eye Care
01.2003 - 04.2005
Optician
Shopko Optical
11.2001 - 03.2003
High School Diploma -
Marinette High School
09.1996 - 05.2000