Miranda Montalvo
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Great Neck Veterinary Clinic
02.2021 - 10.2023
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays.
- Collected blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals for examination and treatment.
- Performed cash, card and check transactions to complete customer purchases.
- Confirmed appointments, communicated with clients, and updated client records.
Kennel Attendant
Fur'st Choice Doggy Daycare
02.2018 - 02.2023
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Sales Floor Team Member
Target
05.2017 - 11.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Recommended accessories and complementary purchases to boost revenue.
- Processed payments and provided receipts to establish proof of transaction.
Movie Theater Employee
Regal Cinemas
10.2015 - 03.2017
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Provided exceptional customer service to promote positive movie-going experience.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
Education
Tidewater Community College
Virginia Beach, VAHigh School Diploma -
Frank W. Cox High School
Virginia Beach, VA06.2015
Skills
- Appointment Scheduling
- Product Knowledge
- POS Systems Expert
- Active Listening
- Customer Relations
- Computer Proficiency
- Customer Service
- Cash Handling
- Retail Merchandising
- Teamwork and Collaboration
- Following Instructions
- Positive Attitude
Timeline
Veterinary Assistant
Great Neck Veterinary Clinic
02.2021 - 10.2023
Kennel Attendant
Fur'st Choice Doggy Daycare
02.2018 - 02.2023
Sales Floor Team Member
Target
05.2017 - 11.2017
Movie Theater Employee
Regal Cinemas
10.2015 - 03.2017
Tidewater Community College
High School Diploma -
Frank W. Cox High School