Miranda Moye
Pharmacy
Lexington,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking, passionate, and eager to help team achieve company goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Lead Pharmacy Technician
Publix
Lexington , SC
06.2021 - 11.2021
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Pharmacy Operations Manager
Walgreens Boots Alliance
Columbia , SC
01.2021 - 07.2021
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Collaborated with store manager to maintain daily operations.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Senior Pharmacy Technician
Walgreens
Columbia , SC
06.2014 - 01.2021
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Counted, measured and compounded medications following standard procedures.
Education
Biology
CCTC
Sumter, SC 09.2016 - 05.2017
High School Diploma -
Appleton City High School
Appleton City, MO 08.2010 - 05.2014
Biology
OTC
Springfield, MO 09.2014 - 05.2016
Skills
Team collaboration
Additional Information
Traveled with Walgreens across the state to multiple different cities to assist in transitioning Rite-Aids and training employees in 2018.
Flew to 3 different states with Walgreens to train transitioning Rite-Aid employees.
Timeline
Lead Pharmacy Technician
Publix
06.2021 - 11.2021
Pharmacy Operations Manager
Walgreens Boots Alliance
01.2021 - 07.2021
Biology
CCTC
09.2016 - 05.2017
Biology
OTC
09.2014 - 05.2016
Senior Pharmacy Technician
Walgreens
06.2014 - 01.2021
High School Diploma -
Appleton City High School
08.2010 - 05.2014