Miranda Moye
Pharmacy
Lexington,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking, passionate, and eager to help team achieve company goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Lead Pharmacy Technician
Publix
Lexington , SC
06.2021 - 11.2021
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Pharmacy Operations Manager
Walgreens Boots Alliance
Columbia , SC
01.2021 - 07.2021
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Collaborated with store manager to maintain daily operations.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Senior Pharmacy Technician
Walgreens
Columbia , SC
06.2014 - 01.2021
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Counted, measured and compounded medications following standard procedures.
Education
Biology
CCTC
Sumter, SC 09.2016 - 05.2017
High School Diploma -
Appleton City High School
Appleton City, MO 08.2010 - 05.2014
Biology
OTC
Springfield, MO 09.2014 - 05.2016
Skills
Team collaboration
Staff Development
New Hire Onboarding
Advanced math skills
Confidentiality and HIPAA
FDA and ICH Guidelines
Additional Information
Traveled with Walgreens across the state to multiple different cities to assist in transitioning Rite-Aids and training employees in 2018.
Flew to 3 different states with Walgreens to train transitioning Rite-Aid employees.
Timeline
Lead Pharmacy Technician
Publix
06.2021 - 11.2021
Pharmacy Operations Manager
Walgreens Boots Alliance
01.2021 - 07.2021
Biology
CCTC
09.2016 - 05.2017
Biology
OTC
09.2014 - 05.2016
Senior Pharmacy Technician
Walgreens
06.2014 - 01.2021
High School Diploma -
Appleton City High School
08.2010 - 05.2014