Miranda Padilla
El Paso,TX
Summary
Motivated and dedicated professional with a strong work ethic and a passion for learning. Known for being adaptable, reliable, and eager to take on new challenges. With hands-on experience in customer service, front desk operations, and sales, I bring a personable and professional approach to every role. I thrive in fast-paced environments and am committed to creating positive experiences for both customers and team members.
Overview
5
5
years of professional experience
Work History
Representative
Crossmark
El Paso, TX
09.2024 - Current
- Provided customer service by answering product and service related questions.
- Participated in training sessions designed to improve overall job performance.
- Identified opportunities for cross-selling additional products or services.
- Consistently met daily performance goals set by management team members.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
Sales Associate
Rack Room Shoes Inc.
El Paso, TX
01.2023 - 04.2023
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
Receptionist
Sharys Beauty Salon
El Paso, TX
06.2020 - 09.2022
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Answered phone calls and scheduled appointments with accuracy and professionalism.
- Managed daily check-ins, handled cash and card payments, and supported stylists with administrative tasks.
Education
Associate of Science - Multidisciplinary Science
El Paso Community College
El Paso, TX05-2023
Bachelor of Science - Health Sciences
University of El Paso At Texas
El Paso, TXSkills
- Customer Service & Communication
- Product knowledge
- Sales techniques
- Front Desk & Phone Etiquette
- Data entry
- Inventory management
- Cross-selling
- Front Desk & Phone Etiquette
- Scheduling & Appointment Management
- POS & Payment Handling
- Organized, Reliable, Professional Appearance
Languages
English
Professional
Spanish
Professional
Timeline
Representative
Crossmark
09.2024 - Current
Sales Associate
Rack Room Shoes Inc.
01.2023 - 04.2023
Receptionist
Sharys Beauty Salon
06.2020 - 09.2022
Associate of Science - Multidisciplinary Science
El Paso Community College
Bachelor of Science - Health Sciences
University of El Paso At Texas
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