Miranda Paltzer
Milwaukee,WI
Summary
Dynamic mental health professional with experience at Rogers Behavioral Health, skilled in behavior management and routine oversight. Proven ability to enhance resident wellness through effective communication and meticulous documentation. Adept at fostering a safe environment while implementing strategies that support anxiety management and obsessive-compulsive disorder.
Overview
5
5
years of professional experience
Work History
Mental Health Technician
Rogers Behavioral Health
Oconomowoc, WI
05.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Conducted daily rounds to check on residents' health and wellness.
- Collaborated with other staff members to ensure the safety of each resident.
- Provided transportation services for appointments and outings as needed.
- Administered medication as prescribed by physicians.
- Maintained accurate records of resident data such as medications, treatments, and progress notes.
- Performed vital sign checks and documented results accurately.
Registered Behavior Technician
Inbloom
Milwaukee, USA
09.2023 - 05.2024
- Implemented proactive strategies for reducing challenging behaviors.
- Maintained accurate data collection systems for behavior tracking purposes.
- Applied reinforcement techniques to increase desirable behaviors or decrease undesirable behaviors.
Sales Lead
White House Black Market
Appleton, USA
11.2021 - 06.2023
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Trained new employees on proper sales techniques, procedures, and policies
- Assisted customers with product selection based on individual requirements
- Followed merchandising guidelines to present visually appealing displays
- Monitored customer feedback and adjusted store policies accordingly
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Arranged and display merchandise to promote sales
- Generated sales reports
- Operated cash register, scanners and computers to itemize and total customer purchases
- Utilized problem-solving skills to resolve customer complaints or inquiries in a timely manner.
Brand Ambassador
American Eagle
Appleton, USA
11.2020 - 11.2021
- Helped customers try on and fit merchandise
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
- Stocked shelves according to planograms
- Mastered point-of-sale systems, including cash register operations and credit card processing
- Assisted customers with locating items and finding prices
- Bagged and packaged purchases and wrapped gifts
- Utilized problem-solving skills to resolve customer inquiries or complaints in an efficient manner
- Organized merchandise displays to attract customers and promote sales
- Used POS system to process sales and refund transactions
- Helped fellow team members complete tasks and exceed expectations set by store management
- Monitored stock levels throughout the day to ensure all departments had adequate supplies.
Education
BACHELOR OF SCIENCE (B.S.) - Psychology
University of Wisconsin-Milwaukee
Milwaukee01.2026
High School Diploma -
Kaukauna High School
Kaukauna, Wisconsin06-2022
Skills
- Language Skills Development
- Routine Management
- Maintaining Safe Environment
- Child Development
- Special Assignments
- Meal Planning and Preparation
- Tactical Communications
- Time Management
- Behavior Management
- Keeping Children Safe
- Obsessive-compulsive disorder support
- Anxiety management
- Charting and clinical documentation
Timeline
Mental Health Technician
Rogers Behavioral Health
05.2024 - Current
Registered Behavior Technician
Inbloom
09.2023 - 05.2024
Sales Lead
White House Black Market
11.2021 - 06.2023
Brand Ambassador
American Eagle
11.2020 - 11.2021
BACHELOR OF SCIENCE (B.S.) - Psychology
University of Wisconsin-Milwaukee
High School Diploma -
Kaukauna High School
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