MIRANDA REES
Valley,Nebraska
Summary
9+ years of experience in customer service, sales, relationship building, and client management. Excellent communication skills, time management, and positive outlook. Oral and written communication skills, critical thinking, and problem solving abilities. Strong work ethic, coachable, and self motivated.
Overview
10
10
years of professional experience
Work History
Client Coordinator / Sales Specialist
Milan Laser Hair Removal
Omaha , NEBRASKA
12.2023 - Current
- Provided excellent customer service to clients and responded promptly to inquiries.
- Assisted clients with product selection based on their individual requirements.
- Identified client needs and provided solutions through effective communication.
- Created detailed reports for senior management on client interactions and follow-up activities.
- Maintained accurate records of all client communications, including emails, phone calls, documents.
Travel Nurse Recruiter
Triage Staffing Inc.
Omaha , NE
03.2023 - 11.2023
- Sourced candidates via cold calling (400 outbound dials a week)
- Sourced, qualified and conducted screening interviews with job candidates.
- Built relationships with qualified candidates
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation and benefits to potential candidates.
- Facilitated job application processes for qualified candidates.
- Utilized internal recruiting systems to record, update and track all candidate progress.
Office Manager
Airborne, Academy
Omaha , NE
03.2014 - 03.2022
- Hiring and onboarding of new staff and members
- Following up with leads that inquire online
- Develop and manage systems to ensure daily operations run smoothly
- Working the front desk and providing excellent customer service
- Sales experience with converting trials to memberships
- Data entry with payroll, website management, and enrollment tracking
- Create invoices and collect monthly tuition payments
- Conflict resolution with members
- Assisted in processing travel and expenses by gathering receipts and submitting worksheets.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Office Assistant
Nebraska, Medicine
03.2017 - 09.2017
- Organized and processed incoming financial applications from patients -Distributed and sorted mail and faxes -Posted approved financial adjustments in work queues -Adjusted balances on patient's hosptial bills -Ordered office supplies
Education
Bachelor's Degree - Public Health
University of Nebraska At Omaha
Omaha12.2015
Skills
- Sales
- Cold Calling
- Relationship Building
- Issue and Conflict Resolution
- Self-Motivated Work Ethic
- Recruiting and Sourcing
- Client Relationship Management
- Candidate Searching
- Complaint Handling
- Time Tracking and Payroll Administration
- Conflict Resolution
- Adaptable to Changing Conditions
- Complex Problem Solving
- Positive Attitude
Timeline
Client Coordinator / Sales Specialist
Milan Laser Hair Removal
12.2023 - Current
Travel Nurse Recruiter
Triage Staffing Inc.
03.2023 - 11.2023
Office Assistant
Nebraska, Medicine
03.2017 - 09.2017
Office Manager
Airborne, Academy
03.2014 - 03.2022
Bachelor's Degree - Public Health
University of Nebraska At Omaha
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