Miranda Rodriguez

Promote and sell world-class verification packages to guest at Hilton branded hotels.

Serve as a primary point of contact for customer inquiries, offering a combination of sales, guest services, and concierge duties.

Act as an ambassador for the brand, ensuring exceptional customer service experiences and increasing customer service satisfaction rates while meeting and exceeding individual sales goals and performance metrics.

Provided customers with detailed information on vacation ownership opportunities, facilitating the sales process.

Maintained up-to-date knowledge of sales material and inventory, ensuring customers received the most appealing and options.

Assisted with scheduling tours and following up on sales leads to secure sales.

Managed direct sales of vacation packages to prospective guests, maintaining strong relationships with clients.

Worked with a team to coordinate sales efforts, focusing on offering personalized vacation experiences.