Miranda Sanchez
Houston
Summary
Detail-oriented legal assistant with strong client communication and case management skills. Strong multitasker skilled at managing high-volume caseloads. Proven ability to prepare cases, manage workflows, and maintain confidentiality while ensuring excellent customer service.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Gonzalez Olivieri LLC
Houston
08.2023 - 05.2026
- iManaged case files and maintained organized records for easy access.
- Communicated with clients in person to gather information and provide updates.
- Summarized and prepared cases for attorney review and analysis.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; and obtaining necessary signatures for FOIA's.
- Maintained client confidentiality in all matters.
- Answered phones and emails promptly while providing courteous customer service.
- Processed and uploaded incoming mail on a daily basis.
- Updated databases and added comments with new information received from attorneys or clients.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Generated reports summarizing case progress for internal use.
- Prepared and filed immigration applications with EOIR, USCIS, ICE, OBIM, CBP, DOS, DOL, FBI.
- Prepared file with notes for upcoming Attorney appointments.
- Directed the FOIA department, oversaw workflow, and ensured deadlines were met with my team.
Supervisor
Sellers Bros
Houston
09.2021 - 08.2023
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee performance and provided constructive feedback to support ongoing development.
- Trained and mentored new team members on company policies and procedures to enhance onboarding experience.
- Resolved customer complaints promptly to maintain high levels of customer satisfaction.
- Complied with company policies, objectives and communication goals.
Education
High School Diploma -
South Houston High School
Houston 05-2023
Business Associates -
San Jacinto College
Pasadena, TX06-2026
Skills
- Legal research
- Case management
- Document preparation
- Client communication
- File Organization
- Time management
- Calendar management
- Task prioritization
- Front desk reception
- Customer service
- Team leadership
- Confidentiality
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Legal Assistant
Gonzalez Olivieri LLC
08.2023 - 05.2026
Supervisor
Sellers Bros
09.2021 - 08.2023
High School Diploma -
South Houston High School
Business Associates -
San Jacinto College