Miranda San Inocencio
Weeki Wachee
Summary
Accomplished Assistant Manager, skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Greek City Cafe
07.2020 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
FOH Team Member
Tijuana Flats
07.2019 - 07.2020
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Participated in team meetings to discuss improvements in service and address any challenges faced during shifts.
Education
High School Diploma -
Weeki Wachee High School
Weeki Wachee, FL05.2020
Skills
Time Management
Staff Supervision
Mentoring and Coaching
Effective leader
Goal Setting
Customer Service and Engagement
Customer Relations
Store Organization
Timeline
Assistant Store Manager
Greek City Cafe
07.2020 - Current
FOH Team Member
Tijuana Flats
07.2019 - 07.2020
High School Diploma -
Weeki Wachee High School
Similar Profiles
TannonRay BiehnerTannonRay Biehner
Lead Line Cook at Giorgios Greek CafeLead Line Cook at Giorgios Greek Cafe
Mariana SeguraMariana Segura
Waitress at To Kefi (Greek Restaurant & Cafe)Waitress at To Kefi (Greek Restaurant & Cafe)
Eryn AustinEryn Austin
Barista/Cashier at Greek Market CafeBarista/Cashier at Greek Market Cafe
Cory ScullyCory Scully
Chef Manager at AramarkChef Manager at Aramark
Hailey RoweHailey Rowe
Store Associate Intern at Winn-DixieStore Associate Intern at Winn-Dixie