Miranda Saunders
Waco,TX
Summary
Dedicated professional with a strong background in crew management and customer service. Skilled in optimizing delivery routes and resolving discrepancies, ensuring timely and efficient service. Committed to enhancing team performance and maintaining high standards of customer satisfaction.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Delivery Driver
DoorDash
Corpus Christi, US
03.2024 - Current
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate delivery records, ensuring timely updates on delivery status and recipient details
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
- Adhered to all traffic laws and regulations while operating company vehicles
- Resolved delivery issues efficiently, contributing to high levels of customer satisfaction and repeat business
- Addressed customer inquiries and concerns promptly, fostering positive relationships and enhancing customer satisfaction
- Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
E-Commerce Tech
Goodwill
Corpus Christi, Texas
10.2025 - 06.2026
- Collaborated with team members to maintain a clean and safe work environment.
- Inspected items for damage, defects or discrepancies prior to sorting.
- Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
- Followed safety protocols to ensure a safe working environment.
- Documented packaging activities to maintain accurate production records.
- Assembled boxes, containers and other packaging materials according to specifications.
- Packaged items in accordance with customer orders and product requirements.
- Labeled packages with appropriate information such as weight and destination.
- Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
Front Desk Receptionist
Family Martial Arts
Corpus Christi, Texas
04.2025 - 10.2025
- Welcomed and assisted students and visitors at front desk, creating positive first impressions.
- Answered phone calls and addressed inquiries promptly, enhancing communication and service quality.
- Managed appointment scheduling for classes and events.
- Provided information about programs, schedules, and pricing to prospective clients.
- Maintained clean and inviting reception area, contributing to a welcoming atmosphere for guests and students.
Cashier
Atlas Credit
Corpus Christi, TX
02.2025 - 05.2025
- Greeted customers and managed incoming phone calls to ensure timely assistance.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer transactions accurately and efficiently at Atlas Credit.
- Maintained a clean and organized checkout area for enhanced customer experience.
- Balanced cash drawers daily. At the Beginning or at the end of our shifts.
- Processed customer payments over the phone for transactions and loan renewals.
- Contacted customers to remind them of upcoming payment due dates, ensuring timely payments.
Crew Leader
GOODWILL INDUSTRIES OF SOUTH TEXAS
Corpus Christi, US
10.2018 - 08.2024
- Trained employees on time management and effective job duty completion to enhance overall team efficiency.
- Discussed daily work requirements with crew and assigned tasks to enable completion of work.
- Monitored team members to verify work quality and address concerns.
- Resolved crew member disputes by addressing issues promptly and facilitating mediation for a harmonious work environment.
- Implemented quality control measures to ensure consistent results across all completed tasks and projects.
- Generated and analyzed weekly performance reports to identify improvement areas and enhance crew effectiveness.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Managed resources efficiently, ordering supplies and tracking inventory levels.
- Ensured high-quality customer service, resolving issues promptly and maintaining satisfaction.
- Printing out shipping and In-Store packing slips, as well as the In-Stores appointment list.
- Pulling orders for Shipping and In-store.
- Executed packing and shipping of products to fulfill customer orders accurately.
- Compiled a manifest for returned products to ensure accurate tracking and inventory management.
- Applied barcodes to all products designated for online sale and returns for inventory tracking.
- Monitored product levels to ensure sufficient stock for daily online postings and sales.
- Tracked incoming and outgoing produce to maintain accurate inventory records and streamline operations.
- Conducted acid tests on products to ensure quality and compliance with standards.
Food Prep
Panda Expres
Corpus Christi, US
10.2014 - 01.2015
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Maintained clean, organized, and sanitized workstation and equipment to ensure efficient food preparation.
- Washed, peeled, and prepared vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Organized and restocked various stations and self-service items.
- Reduced food waste by closely monitoring stock and using inventory management techniques.
- Effectively handled high-pressure situations during busy service hours to maintain quality and service standards.
- Consistently arrived on time for scheduled shifts, supporting team readiness and service continuity.
Housekeeper
El Rancho Hotel and Motel
Gallup, US
03.2013 - 05.2013
- Cleaned rooms, hallways, lobbies, lounges, restrooms, and stairways to maintain health standards and enhance overall guest experience.
- Sweep, scrub, wax, or polish floors, using brooms and mops.
- Wash dishes and clean kitchens, cooking utensils, and silverware.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners.
- Hang draperies and dust window blinds.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Restocked drinking glasses, linens, writing supplies, and bathroom items to ensure guest comfort and satisfaction.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Move and arrange furniture and turn mattresses.
- Disinfect equipment and supplies, using proper sterilizers.
- Replaced burnt-out light bulbs in guest rooms and common areas to ensure proper lighting.
- Monitored and reported damage, theft, and found articles to supervisors, ensuring protection of hotel and guest property.
Cashier
SPEEDY STOP
Corpus Christi, US
08.2011 - 04.2012
- Receive payment by cash, check, credit cards, or debit cards.
- Managed opening and closing procedures for cash register operations, ensuring accuracy in cash handling and register balance.
- Performed cashier, stocking, inventory and cleaning duties.
- Assist customers by providing information and resolving complaints.
- Ensuring that all products are properly stocked and available for customers at all times.
- Conducted daily inventory checks on store products to ensure stock accuracy. of tobacco, alcohol and lotto products at the end of the shift.
- Stocked coolers and shelves, ensuring product availability and organization.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Maintained cleanliness of store, including restrooms, gas pumps, and parking lot.
Education
High school diploma -
Gallup Central High School
Gallup, NM05-2006
Skills
- Delivery coordination
- Route optimization
- Delivery tracking
- Order Picking
- Packaging
- Safety compliance
- Route supervision
- Problem solving
- Multitasking and Organization
- Punctual and Dependable
- Teamwork
- Leadership
- Self Motivation
Certification
- Safety Training for US Regulations for Handheld XRF Analyzers with Radioactive Sealed Sources
- Safety Training for Radiation Safety for X-Ray Tube Based Instruments
- SGW Prohibited Items
- Safety Training for Transport of Li Ion Batteries
- Safety Training for Transports of Radioactive Sealed Sources in XRF Analyzers
- Niton Apollo LIBS Analyzers: Safety Training
- SGW Brand Name Policy and the Authentication Process
- Safety Training for Sealed Source XRF-Radiation Safety
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
E-Commerce Tech
Goodwill
10.2025 - 06.2026
Front Desk Receptionist
Family Martial Arts
04.2025 - 10.2025
Cashier
Atlas Credit
02.2025 - 05.2025
Delivery Driver
DoorDash
03.2024 - Current
Crew Leader
GOODWILL INDUSTRIES OF SOUTH TEXAS
10.2018 - 08.2024
Food Prep
Panda Expres
10.2014 - 01.2015
Housekeeper
El Rancho Hotel and Motel
03.2013 - 05.2013
Cashier
SPEEDY STOP
08.2011 - 04.2012
High school diploma -
Gallup Central High School