Miranda Smith
Port Orchard,WA
Summary
Proven expertise in team management and inventory control. Excelled in enhancing customer satisfaction, fostering teamwork and collaboration. Adept at problem-solving and staff development. Demonstrates a keen ability to oversee environments efficiently.
Overview
9
9
years of professional experience
Work History
Area Coordinator
Bimart
01.2022 - Current
- Monitored key performance indicators to identify areas for improvement and implement necessary changes.
- Optimized inventory management systems to minimize waste while maintaining adequate stock levels.
- Established strong relationships with vendors and suppliers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Restaurant Floor Manager
Joes Crab Shack
07.2016 - 07.2021
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed 30+ staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
Education
Boise State University
Boise, IDSkills
- Staff training and development
- Team management
- Inventory control
- Scheduling and labor control
- Teamwork and collaboration
- Customer service
- Problem-solving
- Customer service oversight
Timeline
Area Coordinator
Bimart
01.2022 - Current
Restaurant Floor Manager
Joes Crab Shack
07.2016 - 07.2021
Boise State University
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