Miranda Southard
Hillsboro,TX
Summary
Detail-oriented professional with strong organizational skills and a commitment to delivering high-quality customer service. Highly skilled in multitasking and time management, effectively adapting to new challenges in fast-paced environments. Ready to contribute to company growth through efficient support and coordination in entry-level opportunities.
Overview
3
3
years of professional experience
Work History
Medication Care Manager
Aegis Gardens
Federal Way, Washington
04.2023 - 01.2026
- Coordinated medication management plans with healthcare providers and patients.
- Assisted patients in understanding medication instructions and adherence strategies.
- Conducted thorough medication reviews to ensure safety by identifying potential interactions and side effects.
- Maintained accurate patient records in electronic health systems to facilitate effective tracking of patient progress.
- Collaborated with multidisciplinary teams to optimize patient care approaches.
- Conducted regular assessments of clients' symptoms, responses to treatments, and progress towards goals.
- Conducted regular assessments of clients' symptoms, responses to treatments, and progress towards goals.
- Monitored clients' adherence to prescribed medications and discussed any issues with physicians.
- Adhered strictly to policies and procedures designed by Memory Care Facility management team.
- Ensured compliance with all applicable laws and regulations related to memory care services.
- Maintained up-to-date knowledge of changing regulations in the healthcare industry related to revenue cycle operations.
- Attended continuing education courses related to advances in critical care medicine techniques.
Team Lead
Unis
Lakewood, Washington
08.2022 - 04.2023
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Led team in daily operations and task management to ensure efficient workflow.
- Monitored team progress and enforced deadlines.
- Facilitated team meetings to discuss project updates and goals.
- Facilitated team meetings to align on project updates and goals, enhancing communication.
- Resolved minor conflicts among team members effectively.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored inventory levels and reported discrepancies promptly.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Collaborated with manager to set achievable team goals and monitored progress towards them.
- Supported safety initiatives by adhering to protocols consistently.
Education
Whitney High School
WhitneySkills
- Medication management
- Patient assessment
- Medication error prevention
- Asthma management
- Dementia care and hospice support
- Prescription refill coordination
- EHR management
- Regulatory compliance
- Healthcare operations
- Time management and adaptability
- Team collaboration
- Interpersonal communication
Languages
English
Professional
Timeline
Medication Care Manager
Aegis Gardens
04.2023 - 01.2026
Team Lead
Unis
08.2022 - 04.2023
Whitney High School